Summary
Overview
Work History
Education
Skills
Timeline
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Ramneet Dhillon

Summary

Dynamic cosmetologist with a proven track record at Bombay Salon And Spa, excelling in client satisfaction through personalized services and effective communication. Certified expert in cosmetology, I enhanced revenue by optimizing inventory management and training new staff, fostering a collaborative environment that prioritized exceptional customer experiences.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2022
2022
years of professional experience

Work History

Cosmetologist

Sugaring INC
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

Hairstylist

Great Clips Hair Salon
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Counted and documented opening and closing cash amounts daily.
  • Distributed business cards outside of salon to generate new business.
  • Maintained clean and organized work station, complying with health and safety standards.

Amazon Associate

Amazon
05.2019 - 03.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Cosmetologist

Bombay Salon And Spa
10.2018 - 12.2019
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
  • Streamlined appointment scheduling, reducing wait times and improving overall client experience.
  • Negotiated with suppliers for better rates on salon products, aiding in cost reduction without compromising on quality.
  • Increased revenue through effective customer service and inventory management.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Education

Certified Cosmetologist - Cosmetology

Gould's School of Cosmetology
Memphis, TN
12-2019

Master of Arts - Beauty & Healthcare

Punjab University
Punjab, India
05-2017

Bachelor of Arts - Computer Science

Punjab University
Punjab, India
06-2012

Skills

  • Team collaboration skills
  • Effective interpersonal communication
  • Attentive communication
  • Certified cosmetology expert
  • Analytical decision-making
  • Sales experience
  • Relationship management
  • Problem-solving expertise
  • Administrative operations management
  • Optimized workspace layout
  • Sales expertise in products

Timeline

Amazon Associate

Amazon
05.2019 - 03.2021

Cosmetologist

Bombay Salon And Spa
10.2018 - 12.2019

Cosmetologist

Sugaring INC

Hairstylist

Great Clips Hair Salon

Certified Cosmetologist - Cosmetology

Gould's School of Cosmetology

Master of Arts - Beauty & Healthcare

Punjab University

Bachelor of Arts - Computer Science

Punjab University

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