United States Marine Corps Veteran with extensive experience in security and management. Proven success in training and developing staff, implementing safety protocols, and building strong relationships with stakeholders. Bilingual in English and Spanish, bringing excellent communication and crisis management skills to enhance operational efficiency.
Overview
33
33
years of professional experience
Work History
Security Specialist
Broward County Public Schools
04.2019 - Current
Armed Safe School Officer (School Guardian) Sept 2018 April 2019 Pembroke Pines, FL.
Security Specialist April 2019 to November 2023
Experienced security expert with more than 20 years of experience combined with government and corporate security services. Coach Aaron Feis Guardian Program Certified (mass shooting prevention, control, and execution, training provided by Broward County Sheriff's Office Special Response Team unit) Thorough knowledge of security guidelines, operational knowledge of firearms, radio communication, behavioral analysis, intelligence, ability to handle crisis situations effectively, ability to follow safety policies and procedures, and trained staff under supervision.
Monitored security systems for potential threats and vulnerabilities.
Developed and implemented safety protocols for school environments.
Conducted regular safety inspections and risk assessments across campuses.
Collaborated with law enforcement on emergency preparedness initiatives.
Trained staff on security procedures and response strategies.
Evaluated incident reports to identify patterns and improve safety measures.
Coordinated communication between school staff during emergencies and drills.
Conducted routine security checks and identified areas for improvement.
Assisted in the creation of security awareness programs for students and parents.
Responded to incidents of workplace violence and unruly behavior on company property.
Assisted law enforcement with facility investigations and critical event responses.
Developed crisis response and evacuation strategies for use during emergencies.
Communicated security policies to staff members and performed security training.
Coordinated with external vendors for the installation and maintenance of security solutions.
Assisted in developing disaster recovery plans to ensure business continuity in case of an attack or failure.
Developed security policies and procedures for the organization in accordance with industry standards.
Reviewed system logs on a regular basis to ensure compliance with established policies and procedures.
Implemented and managed access control systems to ensure secure entry to facilities.
Monitored CCTV and alarm systems for signs of unauthorized access or breaches.
Managed the installation and maintenance of physical security equipment.
Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Property Manager
Properties Owner
Boston
05.2006 - Current
Dynamic, energetic, property manager with a solid history of success, including oversight of multimillion-dollar properties.
Achieved 100% tenant occupancy and maintained market rent prices.
Cultivated tenant relationships that contributed to sustained high occupancy rates.
Negotiated with contractors to reduce repair costs by 20% and implemented tenant policies and procedures to enhance operational efficiency.
Developed reports, administered budgets, allocated resources, and ensured operational compliance.
Conducted tenant candidacy for new units as well as evictions.
Conducted inspections of units every 6 months to ensure compliance with contract specifications while managing accounting, billing, and procurement.
Recruited and trained new staff members in property management best practices.
Branch Assistant Manager/ Delivery Team Supervisor
Citizens Bank
Boston
01.2007 - 10.2009
Assistant Branch Manager from 2007 - 2008 Delivery Team Supervisor from 2008-2009
Oversaw daily operations for branch and delivery team, ensuring smooth and efficient functioning.
Managed and safeguarded $60,000,000 in letters of credit.
Implemented inventory re-ordering system, resulting in 20% cost reduction.
Built and maintained strong client relationships through consistent delivery of excellent customer service.
Trained new branch staff on operational procedures and customer service protocols.
Contributed to the acquisition of La Salle Banks's letter of credit department by Citizens Bank.
Zone Manager
Lowe's
Boston
03.2007 - 10.2007
Achieved 100% of budgeted sales assigned to departments under my supervision.
Supervised, led, trained, and developed 60+ employees, fostering a skilled workforce.
Planned and executed daily merchandising strategies, interviewing and training employees across multiple stores.
Managed daily operation of assigned departments.
Oversaw inventory management and replenishment processes.
Audited merchandising programs daily to ensure compliance and effectiveness.
Conducted daily safety audits to ensure customer and employee safety.
Coordinated logistics for efficient customer support operations.
Provided customer service to incoming customers.
Store Manager
CVS Pharmacy
Boston
02.2004 - 09.2006
Exceeded store budget by 3.2%, increasing pharmacy prescription sales by 30% through outreach to local organizations and promoting the company's prescription transfer savings program.
Managed payroll, supervised, and trained 15 employees, while also conducting interviews, hiring, and onboarding for multiple stores.
Oversaw daily operations of the store, ensuring efficiency and customer satisfaction.
Implemented in-store policies and procedures in accordance with company statutes.
Addressed and resolved operational issues, including merchandise placement, computer malfunctions, and minor repairs to maintain store functionality.
Managed the shipping and receiving department as well as outside sales vendors.
Completed required training and assessments to earn store manager certification within a six-month timeframe.
Material/Inventory Supervisor
B/E Aerospace
Miami
01.2000 - 10.2002
Organized, hired, trained, and supervised 16 employees, enhancing team efficiency and productivity.
Contributed to the reduction of actual inventory by $24,000,000 with the same output of production by implementing new procedures and implementing inventory safety levels.
Reduced department cost by 25% by restructuring the organization of the department.
Increased the department production by 30% by implementing new systems, procedures, and standards.
Minimized parts shortages of jobs going to the assembly line by implementing the JIT (Just In Time) system.
Achieved 94% accuracy on the production inventory with a library of 43,000 parts.
Coordinated logistics for purchasing department to establish monthly ordering system with suppliers, reducing expediting costs for purchased parts.
Developed and implemented processes and procedures to systemize and standardize department functionality.
Supervisor
United States Marine Corps
Miami
01.1994 - 01.2002
Performed diverse roles in United States Marine Corps, including section manager, infantryman, hazardous materials supervisor, logistics supervisor, weapons instructor for foreign military personnel, translator, transportation coordinator, deployment logistics coordinator, combat ammunition driver, and active reserve recruiter, enhancing operational effectiveness across multiple disciplines.
Delivered training and supervision for marines under my command, fostering skill development and readiness for various missions.
Gained extensive knowledge in leadership, training techniques, technical procedures, management, personnel counseling, communication, intelligence, counterintelligence, and office administration while maintaining top-secret clearance, ensuring compliance with security protocols.
Executed humanitarian operations with the United Nations and the State Department.
Translated for the Department of Defense (USMC) on behalf of the government of Spain.
Received multiple recognitions for outstanding service in various missions.
Worked as active reserve recruiter for the 6th Marine Corps District, (Florida).
Education
Bachelor - Business Administration
St. Thomas University
Miami, Florida
01-2004
Associate Of Science BA -
Florida National University
Miami, Florida
01-2001
Skills
Emergency response training
Crisis response
Threat assessment
School safety operations
Security policy development
Security policy implementation
Incident reporting
Safety oversight
Microsoft Office proficiency
Staff management
Team collaboration
Customer service
Bilingual communication
Professionalism
Accomplishments
Broward County Public Schools, set secure protocols and counter majors to prevent a possible mass shooting on the assigned college installations. Identify and set secure areas for school students and personnel. Implemented and conducted training and drills for students and faculty in all areas.
Property Management achieved 100% tenant occupancy maintaining market rent prices trained staff under my supervision. Reduced operational costs by 20% by negotiating with contractors to perform repairs on the property. Created jobs by hiring veterans to perform maintenance duties.
Citizens Bank, Achieved branch and department goals. Reduced cost by 30% by establishing an inventory re-ordering system and trained staff under my supervision.
Lowes achieved 100% of the budget assigned to departments by re-stoking the correct inventory, conducted daily audits for each department's merchandising programs, and trained department managers and supervisors under my supervision.
CVS Pharmacy, achieved a 3.2%+ store annual budget by adjusting inventory levels and learning the needs of the customers and the communities close to the store. Increased 30% of the pharmacy prescription sales by visiting organizations around the store and trained staff under my supervision.
BE Aerospace, Achieved 94% accuracy on a $48,000,000 inventory with a library of more than 43,000 parts. Reduced inventory by $24,000,000 with the same output of production. Increased the department production by 30% Implementing new systems, and procedures, and trained personnel under my supervision.
Timeline
Security Specialist
Broward County Public Schools
04.2019 - Current
Zone Manager
Lowe's
03.2007 - 10.2007
Branch Assistant Manager/ Delivery Team Supervisor