Ramon Arevalo
Regional Account Executive
Pembroke Pines,FL
Summary
Dynamic and results-driven Account Executive with over 10 years of experience in sales and business development. Proven track record of building strategic partnerships, maximizing client efficiencies, and delivering comprehensive commercial records and information management solutions. Adept at providing a full suite of services including offsite storage, secure destruction, document management, digital transformation, and information governance. Bilingual in English and Spanish, with expertise in customer retention, conflict resolution, and cross-selling. Demonstrates a strong ability to drive results and maintain long-lasting relationships with clients in diverse industries.
Overview
21
21
years of professional experience
Work History
Regional Account Executive
Access Records Management
Miami, FL
10.2021 - Current
- Drive business growth across Florida and Puerto Rico by cultivating strategic partnerships with local clients.
- Provide comprehensive records and information management solutions, including hard copy storage, secure destruction, digital transformation, document scanning, and information governance.
- Collaborate with internal teams to design and deliver tailored privacy and retention policies, maximizing client productivity and cost-saving efforts.
- Spearheaded the adoption of CartaHR, CartaDC, and CartaDC Essentials document management software, improving operational efficiencies for clients.
- Delivered customer-focused presentations and consultations to address specific business needs, ensuring high levels of customer satisfaction and retention.
Sr. Key Account Manager
Office Depot Inc
Miami, FL
01.2021 - 10.2021
- Managed key client accounts, focusing on upselling and cross-selling solutions to meet evolving business needs.
- Enhanced customer satisfaction by providing consultative sales and tailored solutions across a wide range of products and services.
- Achieved top-tier sales performance through targeted relationship-building and problem-solving strategies.
Territory Account Manager
Staples
Miami, FL
12.2016 - 12.2020
- Managed territory accounts, focusing on increasing sales and profitability by offering Staples’ full portfolio of business products and services.
- Built strong, long-term relationships with clients, driving repeat business and expanding service offerings.
- Led account renewal negotiations, resulting in improved retention rates and customer loyalty
Account Manager
Capital Office Products
Miami, FL
11.2013 - 11.2016
- Developed new business opportunities and nurtured long-term client relationships to ensure repeat sales.
- Delivered office supplies and office solutions to clients, with a focus on increasing operational efficiency and cost-effectiveness.
- Led multiple successful sales campaigns, exceeding annual sales targets.
Personal Banking Officer
Wells Fargo Bank, N.A.
Sunrise, FL
11.2011 - 11.2013
- Provided financial advisory services and built strong relationships with clients to meet their personal and business banking needs.
- Sold financial products and services tailored to individual customer needs, ensuring customer satisfaction and retention.
Sales Services Manager
Best Office Supplies
Miami, Florida
08.2007 - 10.2011
- Managed client accounts and ensured high-quality service delivery for office supply orders and solutions.
- Implemented sales strategies to drive revenue growth, resulting in an increase in market share within the region.
Area Sales Manager
Maracargo LLC
Miami, FL
01.2004 - 08.2007
- Developed and executed sales strategies to expand the customer base in the cargo and freight forwarding industry.
- Built lasting relationships with key clients, enhancing customer satisfaction and contributing to repeat business.
Education
Bachelor of Arts - Business Management
Florida International University
Miami, FL05-2016
Associate of Arts - Business Administration
Miami Dade College
Miami, FL05-2013
Skills
- Languages: Fluent in Spanish (written and verbal)
- Technical: Proficient in Microsoft Office Suite (Word, Excel, Outlook), CRM systems, corporate web-based platforms
- Personal: Highly competitive, self-motivated, goal-oriented, exceptional communicator, and relationship builder
- Sales Expertise: Cross-sales strategies, customer retention, conflict resolution, and driving customer success
Custom
- Certified International Freight Forwarder (CIFF) | Florida International University
- Google Data Analytics Certificate | Google
Timeline
Regional Account Executive
Access Records Management
10.2021 - Current
Sr. Key Account Manager
Office Depot Inc
01.2021 - 10.2021
Territory Account Manager
Staples
12.2016 - 12.2020
Account Manager
Capital Office Products
11.2013 - 11.2016
Personal Banking Officer
Wells Fargo Bank, N.A.
11.2011 - 11.2013
Sales Services Manager
Best Office Supplies
08.2007 - 10.2011
Area Sales Manager
Maracargo LLC
01.2004 - 08.2007
Bachelor of Arts - Business Management
Florida International University
Associate of Arts - Business Administration
Miami Dade College