Ramon Contreras Benitez
El Paso,TX
Summary
Proven Lube Technician with a track record of enhancing customer satisfaction at Oil Changers through expert oil changes and preventative maintenance. Skilled in fluid checks and exceptional customer service, consistently ensuring safety and efficiency. Demonstrates strong problem-solving abilities and a commitment to teamwork, fostering trust and streamlined service delivery. Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored Number new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Lube Technician
Oil Changers
El Paso, TX
04.2020 - 09.2024
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
Education
2 Year Certificate - Automotive Technology
El Paso Community College
El Paso, TX12.2020
High School Diploma - N/A
America's High School
El Paso, TX06.2017
Skills
- Customer Service
- Dependable and Responsible
- Problem-Solving
- Fluid Checks
- Oil Changes
- Power Tools
- Customer Relations
- Documentation skills
- Willing to Learn
- Team Player
Bilingual
Speaks English and Spanish
Timeline
Lube Technician
Oil Changers
04.2020 - 09.2024
2 Year Certificate - Automotive Technology
El Paso Community College
High School Diploma - N/A
America's High School