Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayah Edwards

Mobile,Al

Summary

Mental health professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and family support. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

4
4
years of professional experience

Work History

Veteran’s Program Case Manager

VOASE
04.2025 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Oversee the timely execution of Life Skills Training, including the development of pre and post-tests as specified in grant application.

Children’s Care Manager

AltaPointe
07.2024 - 03.2025
  • Completion of bio-psychosocial assessment of clients to identify emotional, social, and environmental factors that are impacting client which will be used to develop treatment plan.
  • Assess and re-evaluate client needs utilizing information from the Electronic Health Record (EHR) and other relevant tools.
  • Develop an Integrated Care Plan in conjunction with the patient and/or caregiver.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Identify and address all barriers that might hinder a patient's ability to care for themselves.
  • Manage social and emotional stressors effectively by providing appropriate interventions, and referrals for additional support.
  • Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.


Teacher

MCPSS
09.2021 - 03.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Providing instructional, behavioral, and other support to students outside and inside the classroom.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Help create and/or implement curriculum. Create lesson plans to teach students grammar, writing, and reading comprehension.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintain accurate records of student attendance, accidents, and injuries.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Public Safety Dispatcher

Mobile Police Department
02.2021 - 08.2021
  • Responsible for handling non-emergency calls from the public.
  • In charge of identifying the caller’s needs calmly and proactively, dispatching law enforcement or emergency first responders to the scene in a timely and efficient manner.
  • Work with programs such as NCIS/LEAPS, CJIS and IMC.
  • Used NCIC to run tags, driver’s license, and check for local and non-local warrants.

Education

Masters of Social Work -

Walden University
Minneapolis, MN
05-2027

Bachelor of Science - Criminal Justice, Computing And Technology

The University of Alabama
Tuscaloosa, AL
05-2020

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Care coordination
  • Treatment Planning

Timeline

Veteran’s Program Case Manager

VOASE
04.2025 - Current

Children’s Care Manager

AltaPointe
07.2024 - 03.2025

Teacher

MCPSS
09.2021 - 03.2024

Public Safety Dispatcher

Mobile Police Department
02.2021 - 08.2021

Masters of Social Work -

Walden University

Bachelor of Science - Criminal Justice, Computing And Technology

The University of Alabama