Ramon Estrada
Portland
Summary
Business owner with expertise in customer relations and sales leadership. Created marketing strategies that boosted brand visibility and improved customer satisfaction metrics. Proven track record of driving sales growth and enhancing client engagement.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Business Owner
Mad Dog Details
Portland
01.2021 - Current
- Developed marketing strategies to enhance brand visibility and attract new clients.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Implemented financial tracking systems to monitor expenses and profitability.
- Generated over 120, 5-star reviews by exceeding customer expectations.
- Developed sales and leadership skills through personal experience.
Server/Manager
Las Flamas
Vancouver
01.2021 - 01.2024
- Supervised daily operations to ensure efficient service delivery at restaurant.
- Trained new servers on menu specifics and customer service expectations.
- Delivered ongoing cross-training to enhance server productivity and skills.
- Developed policies, procedures, and standards for effective server management.
Server
McCormick & Schmick's Seafood & Steaks
Portland
05.2020 - 12.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered meals promptly to tables while ensuring accuracy.
- Maintained cleanliness and organization of dining area throughout shifts.
- Educated guests on menu items, specials, and wine pairings effectively.
Education
High School Diploma -
Gresham High School
Gresham, OR06-2024
Skills
- Exceptional Customer Service
- Sales leadership
- Problem solving
- Effective communicator
- Social media marketing
- Business marketing
- Professional networking
- Driven and determined
- Employee training
Languages
English
Professional
Spanish
Limited
Certification
CPR Certified
Timeline
Business Owner
Mad Dog Details
01.2021 - Current
Server/Manager
Las Flamas
01.2021 - 01.2024
Server
McCormick & Schmick's Seafood & Steaks
05.2020 - 12.2020
High School Diploma -
Gresham High School