Ramon Gonzalez
Allentown,PA
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
11
11
years of professional experience
6
6
Customer service and management
Work History
Manager/Event Promoter
VIP Lounge &Restaurant
Allentown
01.2014 - 10.2020
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Monitored staff performance and addressed issues.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Machine Operator
eco polymers
Allentown, PA
07.2013 - 09.2014
- Load raw materials into machines according to specified measurements.
- Carry out regular safety checks on machinery prior to operation.
- Adjust machine settings to complete tasks accurately.
Package Handler
Sharp Corporation
Allentown, Pennsylvania
07.2009 - 05.2011
- Assembled containers or crates for large shipments using hand tools and power tools.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Education
High School Diploma -
Belford High School
Queens, NY06-2010
Skills
- Strategic planning
- Conflict resolution
- Staff management
- Speak spanish and english
- Fast learner
- Team player
- Customer service
Languages
bilingual
Native language
bilingual
Professional
A1
References
References available upon request.
Timeline
Manager/Event Promoter
VIP Lounge &Restaurant
01.2014 - 10.2020
Machine Operator
eco polymers
07.2013 - 09.2014
Package Handler
Sharp Corporation
07.2009 - 05.2011
High School Diploma -
Belford High School
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