Ramon Herrera Jr.
Odessa,TX
Summary
At West Texas Drum, I spearheaded departmental operations, enhancing team productivity and customer satisfaction through innovative workflow solutions and effective leadership. My expertise in inventory control and employee motivation, coupled with a knack for problem-solving, significantly improved operational efficiency and safety standards.
Overview
15
15
years of professional experience
Work History
Supervisor
West Texas Drum
Odessa, TX
08.2009 - 02.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Ran machinery to ensure orders were completed
- Painted barrels sometimes single color and sometimes multicolor drums
- Disposed of barrels that failed inspection and made sure they were shredded and put into recycling bins
- Load and unload paint and equipment in trailers using forklift 10+ years experience
- Load and unload barrels onto trailers and stack them three high
Education
Permian High School
Odessa, TXSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Processes and procedures
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
Timeline
Supervisor
West Texas Drum
08.2009 - 02.2024
Permian High School