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Associate Principal Engineer

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I am a family man first with a wonderful wife and two amazing children. Second to that my life outside of family has been to continuously grow my knowledge and excell in the world of HVAC and refrigeration. I have been in the field since 2014 and started with no schooling and it was pretty much sink or swim. Over the years of providing maintenance and service to various types of residential, commercial and restaurant based equipment I have learned how to diagnose and repair ice machines, walk-in coolers/freezers, package units, fan power boxes, VFD's, exhaust fans, shop heaters, humidifiers, makeup air units and everything in-between. I am hopeful to expand my knowledge further in VAV's, chillers and specialized equipment. I work well with others and always try to maintain a positive and professional attitude and believe I make a great asset to any organization that also cares for and respects it's employees.

Conscientious and hardworking Field Service Technician with twenty-four (24) year background managing installation, repair, and maintenance tasks. I have a wide range of experience in the electrical and instrumentation trade. The last thirty-seven (37) months are currently with Tesla Commercial Energy working primarily on our expanding Tesla Supercharger network in the Northeast Mid-Atlantic Territory. Talented at diagnosing errors and determining solutions on our Tesla V2 and V3 Supercharger fleet. Commissioned fifty-six (56) new V3 Supercharger Sites and daily perform proactive and preventative maintenance on roughly seventy (70) V2 and V3 Superchargers in New Jersey, Delaware, Maryland, and Pennsylvania. Duties also include diagnosing errors and determining solutions on our two other products, Industrial Storage cabinets, Thermal Door, Battery Pods and Commercial PV solar array, inverters. Additional work experience includes twelve (12) years in the electrical construction discipline which includes residential, commercial and industrial wiring as Lead Electrician and eight (8) years in the chemical industry as a Lead Electrical and Instrumentation Technician and with two (2) of the years as the onsite Work Supervisor/Coordinator/Planner. Accustomed to working flexible shifts and changing work schedules. My focus is to work closely with my field managers and peers to develop a safe work environment by following Tesla's safety procedures and to collaborate in our increasing knowledge base for our growing fleet to continue being leaders in sustainable energy. Moreover, I believe in being loyal to a company, displaying a great work habit, having longevity to a company and by reflecting the mission and philosophy of the company faithfully.

Consistently identified and explained the root cause of system issues, not just the visible failure, and communicated this clearly to customers.
Provided practical, logical repair recommendations at the time of service to prevent short-term call backs and repeat failures.
Set clear expectations by informing customers in advance when additional repairs might be needed in the future.
Built strong customer trust through honest communication, resulting in positive feedback and strong Google reviews.
Maintained high-quality service standards while handling high call volumes during peak seasons.

Matric Results

Afrikaans First Additional Language: 73%
English Home Language: 73%
Life Sciences: 64%
Mathematics Core: 90%
Physical Science: 73%
Tourism: 84%

Summary of Modules

Workplace Health and Safety Quality Standards | Knowledge Module 01
Introduction to Tools and Equipment | Knowledge Module 02
Basics of Electricity and Electronics | Knowledge Module 03
Industry Context and Standards | Knowledge Module 04
Wireways and Wiring Techniques | Knowledge Module 05
Using Hand and Power Tools | Practical Module 01
Rotating Electrical Machinery | Knowledge Module 06
Electrical Supply Systems and Components | Knowledge Module 07
Low Voltage Protection Systems | Knowledge Module 08
Techniques for Fault Finding | Knowledge Module 09
Planning and Preparation for Electrical Installation | Practical Module 02
Setting up Worksite for Installations | Practical Module 03
Installing Wireways | Practical Module 04
Installing and Connecting Electrical Equipment | Practical Module 05
Conducting Pre-Commission Inspections | Practical Module 06
Performing Commissioning Tests | Practical Module 07
Fault Finding and Repair of Electrical Systems | Practical Module 08

Other:

Dale Carnegie Highest Achievement Award 2018

Ramon Ibarra

Summary

Overview

Work History

HVAC-R Service Technician

HVAC-R Service Technician

Concrete Carpenter

Education

High School Diploma -

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HVAC-R Service Technician

HVAC-R Service Technician

Concrete Carpenter

High School Diploma -

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