Ramon Jiminez
Denver
Summary
Dedicated Operations Supervisor known for strong problem-solving skills and operational planning. Experienced in monitoring compliance and conducting staff training to ensure safety and efficiency in waste management services.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
City and County of Denver - Solid Waste
Denver
08.2009 - Current
- Supervised daily operations of waste collection and disposal services.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Coordinated schedules for waste management teams to ensure efficient service delivery.
- Implemented process improvements to enhance efficiency in waste collection activities.
- Monitored compliance with local environmental regulations and city policies.
- Ensured compliance with all safety regulations in the workplace.
- Trained staff on safety protocols and operational best practices in solid waste management.
- Led team meetings to address workflow challenges and improve service quality.
- Identified areas of improvement and developed strategies to increase efficiency.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
- Prepared reports on operational performance metrics and presented them to management team.
- Assisted in budget management for operational expenses related to solid waste services.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Oversaw compliance with safety and quality standards, significantly reducing incident rates.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
Education
GED -
Emily Griffith Technical College
Denver, CO01-2000
Skills
- Operations management
- Operational planning
- Waste management
- Task assignment
- Delegation
- Problem solving
- Teamwork
- Adaptability
- Reliability
Timeline
Operations Supervisor
City and County of Denver - Solid Waste
08.2009 - Current
GED -
Emily Griffith Technical College