Ramon Olivas

· Identified customer vehicle concerns, recommended repairs and maintenance, and delivered accurate service estimates to enhance customer satisfaction.

Acted as the primary point of contact between customers and the dealership’s service department.

· Prepared repair orders and coordinated with technicians to ensure timely completion of repairs, contributing to operational efficiency.

· Communicated repair updates, costs, and completion times, addressed customer questions to foster trust and transparency.

· Recommended preventive maintenance and additional services based on vehicle condition and manufacturer guidelines.

· Managed multiple appointments and repair orders while maintaining accuracy and customer satisfaction.

· Reviewed completed repairs with customers, processed invoices, and maintained strong customer relationships through follow-up and professional service.

• Removed old frames and installed new windows and doors.
• Inspected openings and prepared frames for installation.
• Executed installations on schedule, ensuring customer satisfaction.
• Resolved issues for homeowners and businesses through effective communication.
• Facilitated direct sales to customers after one year of employment, fostering relationships and expanding client base.