RAMON SETON
Lakeville,MN
Summary
Accomplished Scrum Master and technical project leader with a track record of motivating cross-functional teams to successfully deliver complex development projects on time, within scope, and under budget. Adept at understanding client needs and surpassing expectations by collaborating with internal and external stakeholders to remove roadblocks, drive profitable product road mapping, and facilitate quality Scrum Ceremonies. Achieving results through effective sprint tracking, progress assessment and reporting, and dedicated Agile coaching. Extensive knowledge of strategic project planning and proven product development expertise. Committed to promoting continuous improvement, providing exceptional leadership, and exceeding organizational goals.
Overview
10
10
years of professional experience
3
3
Certification
Work History
SCRUM MASTER
Cognizant
11.2017 - Current
- Implement Scrum methodologies to manage 2 simultaneous software development projects and credit card platform migrations with large budgets of, leading cross-functional teams within a Metrics, enterprise PMO organization
- Facilitate Scrum Ceremonies, coordinating Developers, Architects, Testers, BAs, and Quality Engineers, managing plans and scheduling, overseeing dashboards, and completing project and status reporting
- Partner with Scrum Masters and System Infrastructure Team to mitigate discrepancies across Scrum teams, standardize processes, and coordinate efficient, quarterly product releases with safe, uninterrupted systems
- Pilot bi-weekly Scrum of Scrums (SOS) to drive discussions identifying and resolving cross team risks and dependencies, teaming with Release Train Engineer (RTE) to define and employ consistent practices organization wide
- Authored project documentation and artifact repositories to maintain standards, detect gaps, and Clarify areas of improvement for use by Project Quality Office, Architecture Review Board, Change Management Board, and Risk Management Organization
- Coached staff on Software Development Lifecycle and Agile methodologies, instructing Product Owners to write comprehensive user stories and prepare for sprint planning, as well as teaching various staff about Agile processes and frameworks
- Tracked project progress and motivated team to remove impediments, developing and implementing efficient processes and aiding teams to adhere to best engineering practices
- Steered team to define and write a Working Agreement, Acceptance Criteria, Definition of Done, and Definition of Ready
- Leveraged metrics including Burn-Down chart, Velocity chart, and Capacity to track team's progress and health, shifting team from unstable velocity to stable velocity through inspection and adaptation
SCRUM MASTER
Frontier Communications
05.2015 - 10.2017
- Spearheaded cross-functional teams to complete quality software projects on time and within scope, navigating relationships with internal stakeholders, clients, and project teams to manage expectations and mitigate risks across full project cycle
- Directed Scrum Ceremonies including sprint pre-planning and prioritization, sprint planning, daily stand up, sprint review, sprint retrospective, as well as assembling physical Scrum / Kanban boards
- Groomed product backlog, teaming with Product Owners and Developers to resolve roadblocks and ensure effective sprint planning
- Cultivated strong, positive relationships with staff across all organizational levels, coordinating monthly one-on-one meetings with team to build trust and collaborating with IT teams to foster respectful, interdepartmental relationships
- Transitioned organization from Waterfall to Agile methodologies, training and coaching staff, guiding Agile Release Train and teams through software and service delivery, defining and documenting processes, and Utilizing servant leadership skills to support teams and clients to embrace Agile mindset
- Integrated Agile practices across Customer Service Department, leading training sessions and overseeing hiring of ~20 associates to answer calls and solve problems, resulting in wait-time reduction from 30 minutes to 10 minutes
Education
Associate of Science - Natural Sciences
Richard J Daley College
Chicago, IL05.2017
Skills
- Project Management
- Scrum
- Kanban
- Coaching Agile Practices
- Project & Process Documentation
- Sprint Planning
- Project Tracking & Reporting
- Agile Estimation & Project Timelines
- Software Development Life Cycle
- Cross Training
- Stakeholder Coordination
- Cross-Functional Team Leadership
- Agile Principles & Best Practices
- JIRA
- Rally
- Azure DevOps
- Confluence
- VersionOne
- MS Project
- Excel
- PowerPoint
- SharePoint
- GitLab
Certification
- Scaled Agile Framework (SaFe), Scaled Agile, Inc., 01/01/21
- Professional Scrum Master (PSMI) I, Scrum.org, 01/01/21
- Professional Scrum Master (PSM) II, Scrum.org, 01/01/22
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Timeline
SCRUM MASTER
Cognizant
11.2017 - Current
SCRUM MASTER
Frontier Communications
05.2015 - 10.2017
Associate of Science - Natural Sciences
Richard J Daley College
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