Ra'mon Simpson
Desoto
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Family Dollar
9636 Brienwood Ln, Dallas, TX 75217
04.2024 - Current
- Organization of data and employees
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Wendy's
Dallas, TX
07.2022 - 04.2024
- Generated repeat business through exceptional customer service.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Lancaster High School
Lancaster, TX06.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Project planning
- Customer relationship management (CRM)
Certification
- Information Security Certification Free Code Camp 2024 November
Timeline
Manager
Family Dollar
04.2024 - Current
Assistant Manager
Wendy's
07.2022 - 04.2024
High School Diploma -
Lancaster High School