Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramona Apodaca

La Junta,Colorado

Summary

Detail-oriented and professional individual with excellent communication, interpersonal, and creative thinking skills. Seeking to utilize these abilities to make a successful contribution to the company. Known for being hardworking with good judgment, strong time management skills, and a flexible schedule. Capable of handling confidential information securely and dedicated to assisting the company in achieving its goals effectively and efficiently.

Overview

17
17
years of professional experience

Work History

Verification Specialist

Applicant Insight
New Port Richey, FL
02.2022 - Current

Reach out to candidates past employers to verify job title and employment date.

Education Verifications, call schools to confirm graduation, or online automated process.

Also complete Dot's for drivers.

Do research on the internet to find the candidates employers to get a phone number, email or fax number.

REMOTE VERIFICATION SPECIALIST

Cisive
Holtsville, NY
03.2021 - 01.2022
  • Researched the listed employer or school the applicant provided to locate contact details.
  • Make outbound calls, emails and faxes. Attach release with voe if requested.
  • Collect applicants information from the employer such as dates of employment and position held.
  • Collect applicants information for highest level of education such as dates attended and diploma, degree earned.
  • Verify dot driver information.

REMOTE VERIFICATION SPECIALIST

FIRST CHOICE BACKGROUND
Davie, FL
01.2019 - 12.2020
  • Research applicants listed employer or school provided to located contact details.
  • Contact employer and ask for human resources to verify dates of employment and position held.
  • Contact school ask to speck with the registrar, collect dates of attendance and degree/diploma/certificate earned.

REMOTE INTERNATIONAL VERIFICATION SPECIALIST

Accurate Background
Irvine, CA
05.2017 - 12.2018
  • Researched applicants employer and school provided.
  • Made outbound calls to employers and schools to collect applicants information.
  • Collected dates of employment and position held.
  • Collected dates of attendance and diploma/degree earned.
  • Sent out emails and faxes.

ASSISTANT

Ark Valley Regional Medical Center
La Junta, Colorado
02.2015 - 09.2015
  • Per register patients for up coming procedures. Informed of amount due at the time of service.
  • Schedule diabetes education classes.

REMOTE VERIFICATION SPECIALIST

Accurate Background
Irvine, CA
01.2014 - 12.2014
  • Research applicants employer and school listed for contact details.
  • Made outbound calls, emails and fax.
  • Collect applicants information such as dates of employment and position held.
  • Collect applicants dates attended, and diploma/degree/certificate earned.

CUSTOMER SERVICE REPRESENTATIVE

FulCircle
La Junta, CO
08.2008 - 04.2013
  • Answered in-bound calls from several different clients; Fema, Holiday Card Center, Jostens Yearbooks, Perillo Tours and Budget Blinds.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Addressed customers courteously using suitable methods and problem-solving skills.
  • Complied with corporate and regulatory policies regarding information confidentiality and privacy.
  • Assisted with mentoring new employees during and after training.

Education

GED -

Otero Jr. College
La Junta, CO
05.1987

Skills

  • Customer support professional
  • Attentive listener
  • Positive work attitude
  • Professional phone communication
  • Strong attention to detail
  • Trustworthy team member
  • Skilled in prioritizing responsibilities
  • Independent task management
  • Manage large workloads
  • Effective communication skills
  • Efficient data input
  • Proficient in managing multiple tasks
  • Background checks
  • Research
  • Computer literate
  • Properly handle confidential info
  • Willingness to learn

Timeline

Verification Specialist

Applicant Insight
02.2022 - Current

REMOTE VERIFICATION SPECIALIST

Cisive
03.2021 - 01.2022

REMOTE VERIFICATION SPECIALIST

FIRST CHOICE BACKGROUND
01.2019 - 12.2020

REMOTE INTERNATIONAL VERIFICATION SPECIALIST

Accurate Background
05.2017 - 12.2018

ASSISTANT

Ark Valley Regional Medical Center
02.2015 - 09.2015

REMOTE VERIFICATION SPECIALIST

Accurate Background
01.2014 - 12.2014

CUSTOMER SERVICE REPRESENTATIVE

FulCircle
08.2008 - 04.2013

GED -

Otero Jr. College
Ramona Apodaca