Ramona Briseno
Modesto
Summary
Detail-oriented Surgery Scheduler and Authorization Specialist with expertise in surgery authorizations and patient scheduling. Committed to enhancing patient care access and streamlining surgical processes.
Overview
6
6
years of professional experience
Work History
Dental Patient Service Receptionist
Golden Valley Health Centers
Modesto, CA
11.2025 - Current
- Managed patient check-in processes, ensuring accuracy and efficiency in data entry.
- Coordinated appointment scheduling, optimizing provider availability and patient flow.
- Responded to patient inquiries, providing accurate information regarding services and procedures.
- Assisted in front desk operations, maintaining a welcoming environment for patients and visitors.
- Monitored inventory of office supplies, ensuring availability for uninterrupted operations and patient care.
Surgery Scheduler and Authorization Specialist
Central California Bariatric Surgery
Modesto
11.2021 - 09.2025
- Coordinate surgery authorizations, ensuring timely approvals, and scheduling.
- Resolve insurance denials through appeals and peer reviews, enhancing patient care access.
- Efficiently manage patient scheduling and documentation, ensuring seamless surgical processes.
- Facilitate the patient care journey by coordinating surgical calendars, managing facility documentation, and ensuring smooth pre-operative preparation.
- Performed administrative duties such as documentation of services rendered, completion of reports, billing and coding information for insurance reimbursement purposes.
- Complete the necessary documentation for our patients to receive FMLA/Disability benefits.
Receptionist
OrthoMed
Modesto
07.2020 - 08.2020
- Adding new patients to the system.
- Managed a multi-line phone system and electronic health records while coordinating patient flow, ensuring accurate documentation, and seamless medical record updates.
- Facilitated efficient patient check-ins and medical record management, maintaining organized digital filing systems for MRIs and X-rays.
- Streamlined front desk operations through systematic patient registration, appointment scheduling, and medical record maintenance.
- Coordinated with medical assistants and physicians to ensure smooth patient transitions, and accurate routing of medical documentation.
- Implemented efficient filing protocols for medical imaging records while maintaining HIPAA compliance and patient confidentiality standards.
Education
High School Diploma -
Redwood Highschool
Redwood CityNo Degree -
Modesto Junior College
Modesto, CASkills
- Surgery authorizations, Patient scheduling, Epic, Customer service, Spanish, Word, Medical scheduling, Prior authorizations, Inventory management, Team leadership
- Paperwork processing
- Organization skills
- Telephone skills
- Front desk operations
- Time management
- Verbal and written communication
- Phone etiquette
- Scheduling appointments
- Data entry
- Greeting and seating clients
LANGUAGES
English (Native), Spanish (Native).
Timeline
Dental Patient Service Receptionist
Golden Valley Health Centers
11.2025 - Current
Surgery Scheduler and Authorization Specialist
Central California Bariatric Surgery
11.2021 - 09.2025
Receptionist
OrthoMed
07.2020 - 08.2020
High School Diploma -
Redwood Highschool
No Degree -
Modesto Junior College