RAMONA COHN
Woodbury,NY
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization. Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations.
Overview
38
38
years of professional experience
Work History
OWNER
R.C. FUNDRAISING INC. DBA THE GYM UNIFORM COMPANY
08.1998 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
Secretary Intern
LITEWAYS INC.
05.1986 - 03.1988
- Responded to inquiries from callers seeking information.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Communicated with customers via phone and to confirm deliveries and respond to inquiries.
- Enhanced office efficiency by organizing and filing documents, managing appointment calendars, and processing incoming correspondence.
- Supported executive staff with timely transcription of meeting notes, ensuring accurate record-keeping and follow-up on action items.
- Played an integral role in project management support by tracking deadlines, updating progress reports regularly.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and handled incoming and outgoing mail and faxes.
Education
Office Management
TRURO COMMUNITY COLLEGE
TRURO, CORNWALL07.
High School Diploma -
TREVIGLAS HIGH SCHOOL
NEWQUAY,CORNWALL. ENGLAND07.1983
Skills
- Administrative Oversight
- Business Management
- Regulatory Compliance
- Cost Reduction
- Small Business Operations
- Project Management
- Verbal and Written Communication
- Operations Management
- Creative Thinking
- Inventory Management
- Technical Expertise
- Quality Control
- Customer Service
- Financial Administration
- Bookkeeping
Websites
Timeline
OWNER
R.C. FUNDRAISING INC. DBA THE GYM UNIFORM COMPANY
08.1998 - Current
Secretary Intern
LITEWAYS INC.
05.1986 - 03.1988
Office Management
TRURO COMMUNITY COLLEGE
High School Diploma -
TREVIGLAS HIGH SCHOOL
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