Ramona Davis
Dallas
Summary
Dynamic and detail-oriented professional with experience at Methodist Rehabilitation Hospital, excelling in patient care and safety. Proven ability in incident reporting and superior customer service, enhancing patient comfort and reducing fall incidents. Adept at complex problem-solving and maintaining a secure environment through effective communication and vigilance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Southwest Tactial Response
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Certified Nursing Assistant
Methodist Rehabilitation Hospital
11.2022 - 08.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
Baylor Inpatient Rehabilitation Hospital
09.2019 - 11.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
Education
Certified Nursing Assistant - Healthcare
PCI HEALTHCARE COMPANY, Inc.
Dallas, TX11.2014
High School Diploma -
James Madison High School
Dallas, TX05.1993
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Complex Problem-solving
- Security screenings
- Document management
- Weapons training
Certification
Certified Nursing Assistant Certification
Security Licenses Level 2and 3
Timeline
Security Officer
Southwest Tactial Response
08.2024 - Current
Certified Nursing Assistant
Methodist Rehabilitation Hospital
11.2022 - 08.2024
Certified Nursing Assistant
Baylor Inpatient Rehabilitation Hospital
09.2019 - 11.2022
Certified Nursing Assistant - Healthcare
PCI HEALTHCARE COMPANY, Inc.
High School Diploma -
James Madison High School
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