Ramona Gil

• Communicated thoroughly with internal teams such as cardiology, MRI, CT, laboratory and radiology, creating seamless and low-stress patient experience and efficient hospital operations.
• Interviewed and registered hospital patients upon admission, verified patient identity, confirmed patient demographics, obtained electronic consent and entered data in hospital billing portal.
• Addressed patients and visitors professionally, efficiently and empathetically, demonstrated warm, approachable demeanor and kept waiting area orderly, presentable and inviting.
• Discharged patients and collected insurance co-pays and payment deposits.
• Greeted and admitted patients and visitors for in-patient and out-patient surgeries, testing and procedures and communicated policies and gave directions to proper clinical or waiting area.

Volunteered with hospitality for a good three and a half year and on every other weekend. Then I Volunteered with mammography of a while every first weekend and I worked the front giving people papers to fill out and trying to translate the best that I can. A year two years or so I came back and work the third floor main building were endoscopy, pain center,and eye surgery is and worked the front calling where ever department they are here for and send them on their way or ask them to sit in the waiting room and someone is coming for them but I ask for the paper that the get from admitting to verify that they are that person and the are there for the appointment and call and send them to the department.