Summary
Overview
Work History
Education
Skills
Timeline
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Ramona Hernandez

Riverside,Ca

Summary

Customer-oriented Bartender offering 5-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

12
12
years of professional experience

Work History

Bartender

Market Broiler
05.2024 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Lazy Dog Restaurant & Bar
09.2022 - 04.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Served high customer volumes during special events, nights, and weekends.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Server/Bartender

T.G.I. Fridays
04.2015 - 09.2022
  • Memorized restaurants food and drink menu
  • Took orders on slips and entered them in POS to transfer to the kitchen staff
  • Cleaned all work areas, equipment, & utensils
  • Handled money, and kept track of all closed cash checks in the server book and handed in at the end of shift.

Cashier

Pick up Stix
03.2013 - 06.2015
  • Took orders at registers and entered them in according to guest request
  • Took care of cash and card payments, was in charge of my own cash drawer and counted money at the end of my shift
  • Pack food orders and prepare salads at salad bar for guests.

Cashier

Panda Express
11.2012 - 09.2013
  • Welcomed guests as they entered and packed plates/bowls according to guests request
  • Took payments on my own register and in charge of my own closing duties, such as sweeping/mopping the dining area, emptying out trash and leftover food from the day.

Education

General Ed -

San Bernardino Valley College
12.2013

High School Diploma -

Arroyo Valley High School
06.2011

Skills

  • Problem Solving
  • Excellent Customer Service
  • POS Terminal familiarity
  • Written & Verbal Communication
  • Friendliness & Personality
  • Works well under pressure
  • Outgoing Personality
  • Memory retention

Timeline

Bartender

Market Broiler
05.2024 - Current

Bartender

Lazy Dog Restaurant & Bar
09.2022 - 04.2024

Server/Bartender

T.G.I. Fridays
04.2015 - 09.2022

Cashier

Pick up Stix
03.2013 - 06.2015

Cashier

Panda Express
11.2012 - 09.2013

High School Diploma -

Arroyo Valley High School

General Ed -

San Bernardino Valley College

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Ramona Hernandez