Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramona Jones

Los Angeles,California

Summary

Passionate and goal-oriented hospitality and sales professional seeking a position in the hospitality/food service and sales industry to utilize my years of customer service experience and dedication to customer satisfaction to contribute to the success and growth of the industry I am working for.

Overview

39
39
years of professional experience

Work History

HHN Halloween Horror Nights

Universal Studios Hollywood
Hollywood, California
07.2025 - 11.2025
  • Guest Management
  • Safety and Compliance
  • Queue Management
  • Teamwork
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Room Attendant

IHG Hotels & Resorts Joint Military Base
Lewis-McCord, Washington
04.2025 - 05.2025
  • Cleaning and Sanitizing
  • Bed and Linen Care
  • Amenity Restocking
  • Waste Removal
  • Maintenance Reporting
  • Customer Service
  • Reported maintenance issues promptly to enhance guest experience.
  • Assisted guests with requests, providing exceptional customer service.
  • Cleaned and sanitized guest rooms to ensure high cleanliness standards.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.

Shopper

Shipt Shopping and Delivering Service
Washington
03.2025 - 04.2025
  • Shopping in Stores and Delivering
  • Customers Service
  • Delivered groceries efficiently to customers, ensuring timely service and high satisfaction.
  • Navigated store layouts effectively to locate items quickly, enhancing shopping experience.
  • Communicated with customers to clarify preferences and address special requests promptly.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Cleaning Lady

South Sound Cleaning Service
Pierce County, Washington
03.2025 - 03.2025
  • Sanitizing
  • Dusting
  • Floor Care
  • Implemented quality control measures to maintain consistency across all cleaning tasks.
  • Developed efficient cleaning schedules to maximize productivity and minimize downtime.
  • Supervised daily cleaning operations to ensure high standards of cleanliness and client satisfaction.

Sales Representative

TruGreen Lawncare
Puyallup, Washington
02.2025 - 02.2025
  • Calling
  • Door to Door
  • Sell Personalized Lawncare plans
  • Customer Interaction
  • Educated customers on product benefits and proper lawn care techniques for optimal results.
  • Developed and maintained relationships with residential clients to enhance customer satisfaction.

Cook and HHN

Universal Studios Hollywood
Hollywood, California
03.2024 - 02.2025
  • Food preparation
  • Food Cooking
  • Sanitation of commercial kitchen equipment
  • Responsible for and overseeing kitchen operations
  • Implemented efficient food preparation processes, reducing waste and improving workflow.
  • Developed and refined recipes to enhance flavor profiles and presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Kitchen Prep and Dishwashing

SLK Hospital
Bad Friedrichshall, Germany
08.2016 - 05.2023
  • Food preparation
  • Food Cooking
  • Sanitation of commercial kitchen equipment
  • Responsible for and overseeing kitchen operations
  • Strengthened communication skills through regular interactions with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

Housekeeping and Health Care Aide

Lebenswerkstatt
Bad Friedrichshall, Germany
01.2003 - 01.2023
  • Assisted nursing team with cleaning and caring for nursing home residents
  • Responsible for and overseeing the inventory of housekeeping supplies
  • Responsible for daily laundry operations of the nursing home
  • Provided emotional support and companionship, fostering a nurturing environment for clients.

Self Employed

Med. Pedicurist
Bad Friedrichhall, Germany
11.2003 - 06.2016
  • Provided pedicure service to patients in hospitals, nursing home residents, and the private sector.
  • Sale of foot care and nail care products
  • Received two service contracts for over 100-bed nursing homes
  • Advised patients, residents, clients to seek medical evaluation for foot conditions if needed
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.

Sales Assistant/Cashier

Landes Organic Farm and Store
Neckarsulm, Germany
01.2002 - 01.2003
  • Assisted Customers with food selections and purchases
  • Operated cash register
  • Washed and packaged organic farm produce
  • Performed sales transactions and assisted with resolving customer issues
  • Maintained clean store environment
  • Assisted customers with product selection and inquiries, fostering positive shopping experiences.
  • Educated customers on sustainable practices and benefits of organic farming, promoting brand loyalty.

Kolbenschmidt

Car Parts And Equipment
Neckarsulm, Germany
08.1987 - 11.1989
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.

Landscaping Assistant

US Army
Heilbronn, Germany
02.1987 - 09.1987
  • Assisted in landscape design and implementation for various military facilities.
  • Operated landscaping equipment including mowers, trimmers, and blowers effectively.
  • Maintained grounds by pruning trees, planting shrubs, and cultivating flower beds.
  • Collaborated with team members to ensure timely completion of landscaping projects.

Education

High School Diploma -

Gerhard Hauptmann Schule
Heilbronn, Germany

Skills

  • Customer service
  • Organization/attention to detail
  • Problem-solving
  • Administrative experience
  • Negotiation

Languages

German/English fluent

Timeline

HHN Halloween Horror Nights

Universal Studios Hollywood
07.2025 - 11.2025

Room Attendant

IHG Hotels & Resorts Joint Military Base
04.2025 - 05.2025

Shopper

Shipt Shopping and Delivering Service
03.2025 - 04.2025

Cleaning Lady

South Sound Cleaning Service
03.2025 - 03.2025

Sales Representative

TruGreen Lawncare
02.2025 - 02.2025

Cook and HHN

Universal Studios Hollywood
03.2024 - 02.2025

Kitchen Prep and Dishwashing

SLK Hospital
08.2016 - 05.2023

Self Employed

Med. Pedicurist
11.2003 - 06.2016

Housekeeping and Health Care Aide

Lebenswerkstatt
01.2003 - 01.2023

Sales Assistant/Cashier

Landes Organic Farm and Store
01.2002 - 01.2003

Kolbenschmidt

Car Parts And Equipment
08.1987 - 11.1989

Landscaping Assistant

US Army
02.1987 - 09.1987

High School Diploma -

Gerhard Hauptmann Schule
Ramona Jones