ERICK MENDIOLA
Van Nuys,CA
Summary
Highly motivated, outgoing, and detail-oriented individual with superb communication skills and a strong passion for community engagement. Dedicated to creating positive, memorable interactions with fans through enthusiastic outreach, entertainment, and high-energy support at events and game days. Committed to representing the LA Galaxy brand with professionalism, warmth, and authenticity while building genuine connections with guests of all ages. Skilled at adapting to fast-paced environments, encouraging fan participation, and contributing to a fun, welcoming atmosphere. Excited to support the organization’s mission by promoting fan development, strengthening community relationships, and delivering exceptional guest experiences from start to finish.
Overview
3
3
years of professional experience
Work History
Halloween Horror Nights House Host
Universal Studios Hollywood
08.2025 - 11.2025
- Guest Flow & Line Management:
Control when groups enter the house to maintain pacing and avoid backups.
Communicate timing cues with other hosts and coordinators. - Safety & Emergency Awareness:
Monitor guest behavior and ensure all safety rules are followed.
Watch for hazards (tripping, touching props, medical issues) and report them immediately.
Assist in house evacuations or pauses if needed. - Actor Support:
Check on scare actors between sets and ensure they have what they need (water, breaks, etc.).
Communicate any concerns or costume/prop issues to leadership. - House Operations:
Ensure show quality by reporting technical issues (lighting, audio, effects, scenery).
Maintain the cleanliness of pathways and reset small scenic elements when instructed.
Help keep props secure and maintain the layout of the house. - Guest Interaction:
Provide clear instructions to guests before they enter the maze.
Answer guest questions politely while staying “on brand” for the event.
De-escalate situations when guests are overly scared or disruptive. - Communication:
Use radios effectively to communicate with leads, stage managers, and safety teams.
Give accurate updates about crowd control, hold times, and operational changes. - Assisted in managing waitlists during peak hours, improving flow and reducing guest wait times effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Trained new hosts on procedures and customer service standards, fostering team development and consistency in service.
Volleyball/Assistant Soccer Coach
Magnolia Science Academy -2
09.2024 - 05.2025
- Developed and implemented training programs to enhance player skills and teamwork.
- Analyzed performance metrics to identify areas for improvement in game strategies.
- Coordinated practice schedules, ensuring efficient use of time and resources.
- Mentored junior coaches, fostering professional development and skill growth.
- Evaluated individual player performance, providing constructive feedback for continuous improvement.
- Assisted head coach in developing game plans tailored to opponent strengths and weaknesses.
- Facilitated communication between players and coaching staff to ensure alignment on goals and expectations.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Evaluated players' performance and provided constructive feedback to improve abilities.
- Aided in fostering a strong sense of team unity through regular team-building activities both on and off the field.
Football / Soccer / Volleyball
MSA-2 Student Sports Director
11.2022 - 05.2024
- Served as the Team Captain for the Magnolia Science Academy-2 School football team.
- Managed time effectively while traveling for games, attending practice, and attending classes.
- Effectively communicated with a diverse group of athletes, coaches, and game officials.
- Attended all practices, meetings, and workouts on time.
- Acted as a positive role model for younger teams and the community.
Student Leader
Think Together
06.2022 - 05.2024
- Assisted in tutoring struggling, average and advanced students in all school subjects.
- Helped create activity plans for after-school clubs such as volleyball and soccer.
- Assisted in overseeing a group of 20 kids during each club.
- Carried out day-to-day duties accurately and efficiently.
Education
Diploma -
Magnolia Science Academy-2
Van Nuys, CA05-2024
Skills
- Patient
- Active Listening Skills
- Friendly and Outgoing
- Reliable
- Strong work ethic
- Adaptable to change
- Team player mentality
- Effective time management
LANGUAGES
English (Fluent)
Spanish (Proficient)
Timeline
Halloween Horror Nights House Host
Universal Studios Hollywood
08.2025 - 11.2025
Volleyball/Assistant Soccer Coach
Magnolia Science Academy -2
09.2024 - 05.2025
Football / Soccer / Volleyball
MSA-2 Student Sports Director
11.2022 - 05.2024
Student Leader
Think Together
06.2022 - 05.2024
Diploma -
Magnolia Science Academy-2