Justina Lucas
Universal Studios Hollywood
Los Angeles,CA
2
Languages
4
years of professional experience
Bilingual professional with strong customer service and communication skills, excelling in managing guest interactions and ensuring smooth operations. Seeking to leverage transferable skills in a new field to enhance team performance and drive customer satisfaction.
Work History
House Host - Halloween Horror Night
2 Months- Worked effectively in fast-paced environments
- Strengthened communication skills through regular interactions with others
- Skilled at working independently and collaboratively in a team environment
- Demonstrated respect, friendliness, and willingness to help wherever needed
Recreation Aide
1 Year 7 Months- Assisted 50+ visitors daily at the front desk, delivering customer service and maintaining professional communication with visitors and staff
- Coordinated community programs with team members, adapting to changes to enhance participant engagement
- Fostered a welcoming environment for diverse participants, encouraging inclusivity and participation
- Assisted with recreation activities, games, and classes for participants of diverse ages
Education
Bachelor of Science - Criminal Justice
Skills
Customer service
Effective communication
Teamwork
Effective time management
Adaptable to change
Multitasking proficiency
Languages
English (Fluent)
Spanish (Fluent)
Timeline
House Host - Halloween Horror Night
Universal Studios Hollywood
09.2026 - 11.2026Read More
Recreation Aide
City of Los Angeles Dept of Recreation and Parks
05.2023 - 12.2024Read More
California State University
Bachelor of Science from Criminal Justice
Read More