Ramona Morris
Prairie View,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Adminstrative Associate III
Prairie View A&M University
11.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Tax Preparer
Jda Partners
01.2021 - 01.2024
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
- Participated in continuous professional development opportunities to stay current in industry trends, elevating personal expertise as a Tax Preparer over time.
- Collaborated with colleagues to develop best practices for efficient and effective tax preparation.
Education
Associate of Applied Science - Psychology
University of Phoenix
Tempe, AZ07.2012
High School Diploma -
Camden-Fairview High School
Camden, AR05.1988
Skills
- Time Management
- Attention to Detail
- University Service
- Critical Thinking
- Active Listening
- Relationship Building
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Computer Skills
- Organizational Skills
Accomplishments
Staff Member of The Year 2022-2023-Prairie View A&M University
Employee of The Year 2020-2021- Central Texas College
Timeline
Adminstrative Associate III
Prairie View A&M University
11.2021 - Current
Tax Preparer
Jda Partners
01.2021 - 01.2024
Associate of Applied Science - Psychology
University of Phoenix
High School Diploma -
Camden-Fairview High School
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