Ramona Pierre
Baton Rouge,LA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Warehouse Associate
Scholastic Book Fairs
09.2024 - Current
- Efficiently organized and maintained inventory in accordance with company standards
- Worked safely around moving machinery.
- Performed regular quality checks on products to ensure they met specifications
- Assisted in conducting physical inventory counts to reconcile stock levels
- Maintained a clean and organized work area, promoting safety and efficiency
- Collaborated with team members to complete daily tasks in a timely manner
Family Caregiver
Self Employed
12.2021 - 04.2025
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Transported clients to and from medical appointments with safety and efficiency.
Phlebotomy Technician
Ochsner Healthcare Center
04.2019 - 10.2021
- Routine blood drawing, performing blood cultures, processed and prepared labs for shipments.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Certified Nurse Assistant
Private Caregiver
02.2017 - 12.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Phlebotomy Technician Training
Texas Healthcare Institute
06.2016 - 12.2016
- Knowledgeable in the use of routine blood drawing, performing blood cultures, neonatal heel sticks and capillary punctures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Centrifuged blood samples as outlined in clinical protocols.
Certified Nurse Assistant
Regent Care Center
10.2014 - 01.2016
- Prepared patients for tests and procedures.
- Collect urine and blood samples for testing as directed by the charge nurse.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 10+ residents under long-term care.
Certified Nurse Assistant
Meridian Care Center
06.2013 - 08.2014
- Provided personal care and safety to patients under the supervision of licensed nursing staff.
- Facilitated the admission, discharge, and transfer of patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nurse Assistant
Trisun Healthcare and Rehabilitation
10.2012 - 04.2013
- Assisted residents with activities of daily living.
- Maintained patients records and files as per the facility standard operating procedures.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Front Desk/Reservations
La Quinta Inn & Suites
09.2006 - 01.2008
- Checked guests in out of hotel, made reservations, and processed payments.
- Made reservations for guests, checked availability and completed cancellations or changes in system.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Leasing Consultant
Lake Forest Towers Senior Apts.
07.2004 - 08.2005
- My job duties consisted of showing properties to prospective tenants and answer questions about the property.
- Respond to tenant inquiries and request in a timely manner.
- Maintain accurate records of all leases and tenant information.
- Ensure compliance with all applicable laws and regulations.
Receptionist
St. Jude Community Center
06.2003 - 06.2004
- Set up meetings and appointments with clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
Receptionist/PBX Operator
St. John Knits
01.2001 - 03.2003
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Associate's degree - Human Services
Iowa Central Community College
Fort Dodge, IA08-2026
Certificate - Strengthening Community Health Worker Program
Harvard University
Cambridge, MA07-2025
License - Certified Nurse Assistant
St. Philip Community College
San Antonio, TX09.2012
Skills
- Organizational skills
- Front desk
- Data collection
- EMR Systems
- Warehouse experience
- Patient Care
- Medical terminology
- Computer skills
- Vital Signs
- Laboratory experience
- Customer service
- Intake
- Clerical experience
- Multi-line Phone Systems
- Caregiving
- Laboratory Experience
- Nursing
- Help Desk
Timeline
Warehouse Associate
Scholastic Book Fairs
09.2024 - Current
Family Caregiver
Self Employed
12.2021 - 04.2025
Phlebotomy Technician
Ochsner Healthcare Center
04.2019 - 10.2021
Certified Nurse Assistant
Private Caregiver
02.2017 - 12.2018
Phlebotomy Technician Training
Texas Healthcare Institute
06.2016 - 12.2016
Certified Nurse Assistant
Regent Care Center
10.2014 - 01.2016
Certified Nurse Assistant
Meridian Care Center
06.2013 - 08.2014
Certified Nurse Assistant
Trisun Healthcare and Rehabilitation
10.2012 - 04.2013
Front Desk/Reservations
La Quinta Inn & Suites
09.2006 - 01.2008
Leasing Consultant
Lake Forest Towers Senior Apts.
07.2004 - 08.2005
Receptionist
St. Jude Community Center
06.2003 - 06.2004
Receptionist/PBX Operator
St. John Knits
01.2001 - 03.2003
License - Certified Nurse Assistant
St. Philip Community College
Associate's degree - Human Services
Iowa Central Community College
Certificate - Strengthening Community Health Worker Program
Harvard University
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