Summary
Overview
Work History
Education
Skills
Timeline
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Ramone Woods

Matteson,IL

Summary

Banking professional prepared to excel in client-focused environment. Background in delivering personalized financial advice and contributing to significant customer retention. Known for reliable collaboration and adaptability to changing needs. Skilled in financial analysis and customer engagement.

Overview

6
6
years of professional experience

Work History

Bookkeeper

SBSB Eastham Law Firm
05.2024 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.

Relationship Banker

Fortress Bank
04.2023 - 05.2024
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Responded to customer inquiries regarding new accounts and account services.
  • Maintained customer records and updated account information.
  • Verified customer identity and reviewed documentation for accuracy.
  • Tracked and processed customer account requests and applications.
  • Processed customer payments and account setup charges.

Relationship Banker

MidAmerica National Bank
12.2021 - 04.2023
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.

Relationship Banker

First Bankers Trust Company
08.2019 - 12.2021
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
  • Assisted customers with completing required forms for opening and closing bank accounts.
  • Facilitated customer transactions, including deposits, withdrawals and transfers.
  • Cultivated strong customer relationships by providing tailored advice and services.

Education

GED -

Marian Catholic Highschool
Chicago Heights, IL
05-2019

Skills

  • Customer Service-oriented
  • Cash handling
  • Financial services
  • Teller support
  • Banking
  • Recordkeeping requirements
  • Exceptional organization
  • Audit preparation

Timeline

Bookkeeper

SBSB Eastham Law Firm
05.2024 - Current

Relationship Banker

Fortress Bank
04.2023 - 05.2024

Relationship Banker

MidAmerica National Bank
12.2021 - 04.2023

Relationship Banker

First Bankers Trust Company
08.2019 - 12.2021

GED -

Marian Catholic Highschool