Ramses Baeza Morel

City Market Co-op

Breckenridge, CO

08.2024 - 01.2025

Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Provided excellent customer service by being friendly and courteous at all times.
Packaged or bagged purchases and assisted customers with in-vehicle loading.
Recommended improvements in products, service and billing methods to management to prevent future problems.
Assisted customers with product selection and answered questions about store policies.
Assisted with price checks, go-backs, and replenishing supplies.
Stocked shelves with merchandise, rotated products, and removed expired items.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Verified that prices on shelf tags matched those listed on computer system.
Escorted customers to desired merchandise location.
Greeted customers in a friendly and professional manner.
Promptly responded to customer requests or complaints in an appropriate manner.
Took unwanted items from checkout to proper location.
Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Stocked shelves with merchandise according to company guidelines.

Summary