Ramses Inclan
Citrus Springs,FL
Summary
Dynamic Assistant General Manager at Wawa Food Markets with a proven track record in team leadership and inventory management. Enhanced guest satisfaction through innovative training programs and operational improvements. Recognized for fostering collaboration and optimizing resource allocation, driving efficiency and performance in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Wawa Food Markets
09.2021 - Current
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enhanced customer service initiatives, resulting in improved guest satisfaction scores.
- Developed training programs to improve staff performance and operational efficiency.
- Handled cash accurately and prepared deposits.
MPI
Outback Steakhouse
07.2016 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Paramus HS
Paramus, NJ06.1994
No Degree - Hotel, Motel, And Restaurant Management
Bergen Community College
Paramus, NJSkills
- Team leadership
- Inventory management
- Resource allocation management
- Team skill enhancement
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Wawa Food Markets
09.2021 - Current
MPI
Outback Steakhouse
07.2016 - 09.2021
High School Diploma -
Paramus HS
No Degree - Hotel, Motel, And Restaurant Management
Bergen Community College