Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Madison Galindo RN LLC
05.2021 - Current
Managing communication channels and ensuring timely responses to inquiries.
Managed expense reports for taxes and business items.
Performed research to collect and record industry data.
Managed filing system, entered data and completed other clerical tasks.
Established administrative work procedures to track staff's daily tasks.
Scheduled office meetings and client appointments for staff teams.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Licensed Nursing Assistant
Banner Baywood Medical Center
02.2017 - 10.2017
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Followed directions of licensed nurses to administer medications and treatments.
Documented patient information and care activities in electronic health record.
Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
Improved patient satisfaction by delivering compassionate and attentive care to diverse populations.
Sales Associate
Quick Cabinets
01.2015 - 10.2017
Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Mesa High School
Mesa, AZ
05.2009
Skills
Excellent Customer Service
Appointment Scheduling
Relationship Building
Documentation and Recordkeeping
Fast Learner
Multitasking and Time Management
Complex Problem-Solving
Certification
CNA - Certified Nursing Assistant
BLS Certification
Timeline
Administrative Assistant
Madison Galindo RN LLC
05.2021 - Current
Licensed Nursing Assistant
Banner Baywood Medical Center
02.2017 - 10.2017
Sales Associate
Quick Cabinets
01.2015 - 10.2017
High School Diploma -
Mesa High School
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