Ramy Freeman
College Park,MD
Summary
Detail-oriented and adaptable healthcare professional with a solid background in electronic medical record (EMR) systems, and provider training. Skilled in direct patient care, including assisting with procedures, handling administrative tasks, and facilitating effective communication between patients and clinical staff. Experienced in optimizing workflows through technology, and ensuring compliance with documentation standards. Brings strong communication skills, technical proficiency, and a clear understanding of clinical systems.
Overview
4
4
years of professional experience
Work History
MEDICAL ASSISTANT
Levisage ENT & Facial Plastic Surgery
Bethesda, MD
05.2022 - 01.2025
- Worked closely with Duane Taylor, M.D., to ensure accurate and timely charting during patient visits.
- Collected and documented detailed patient histories, physical exams, diagnostic results, and treatments in the EMR system.
- Recorded vital signs and assisted in patient preparation for procedures.
- Maintained compliance with clinic protocols and HIPAA regulations.
CREDENTIALED PROVIDER TRAINER- EPIC
Holy Cross Health
Silver Spring/Germantown, MD
05.2021 - 04.2022
- Led EMR system implementation by training and teaching physicians and other health providers on EPIC usage.
- Coordinated with hospital leadership to streamline EMR adoption across multiple sites.
- Provided real-time support and troubleshooting for software-related issues during implementation.
- Assisted with technical inquiries and helped staff navigate electronic medical systems efficiently.
Education
Bachelor of Science - NEUROSCIENCE
University of Maryland
College Park, MD01.2025
Associate of Science - STEM BIOLOGY
Frederick Community College
Frederick05.2021
Skills
- EMR Systems (EPIC, eClinicalWorks, EMA, iKnowMed)
- Patient Communication & Customer Service
- Team Collaboration & Training Support
- Multitasking & Time Management
- EMR Optimization & End-User Adoption
- Problem-Solving & Conflict Resolution
- Data Entry & Medical Documentation
- HIPAA Compliance & Confidentiality
Affiliations
- Co-presented at the 2024 national conference for the American Academy of Otolaryngology Head & Neck Surgery with Duane Taylor, MD.
- Winner of the TopGun Surgeon Laparoscopic Suture course of 2024.
- Worked with Dr. James Rosser and the TopGun Surgeon team to proctor the TopGun surgical skills course held at the Society of American Gastrointestinal and Endoscopic Surgeons national conference of 2025.
References
References available upon request.
Timeline
MEDICAL ASSISTANT
Levisage ENT & Facial Plastic Surgery
05.2022 - 01.2025
CREDENTIALED PROVIDER TRAINER- EPIC
Holy Cross Health
05.2021 - 04.2022
Bachelor of Science - NEUROSCIENCE
University of Maryland
Associate of Science - STEM BIOLOGY
Frederick Community College
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