Jackeline Alicea
East Haven,CT
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Physicians Alliance of CT (PACT)
03.2022 - Current
- Greet and escort patients into examination room
- Obtain patient vitals and put them into the ehr system(epic)
- Help the providers with doing EKGs, urinalysis analysis, A1c
- Call patients with normal labs and normal diagnostic imaging results
- Check in and out patients, schedule appointments
- Medication prior authorizations.
Wal-Mart Cashier
Walmart
07.2021 - 03.2022
- Greet customers, cash out customers items, organize front-end.Provide excellent customer service.
Medical Assistant
Internal Medicine of Greater New Haven
09.2018 - 05.2020
- Check the patients in/out, verified patient's eligibility, made follow-up appointments
- Greet patients, gathered medical information
- Obtain vital signs, performed EKG's, Urinalysis, Finger sticks
- Assist the doctor with referrals, putting in CPT/icd-10 codes and labs into the patients EMR
- Assisted with prior authorizations
- Scheduled and canceled appointments
- Triage calls in call center.
Medical Assistant
Family Practice and Internal Medicine
08.2016 - 08.2018
- Greets patients and obtains medical information
- Intakes each patient's chief complaints and obtains vital signs
- Performs EKGs, urinalysis, spirometry, drug screening, hearing test, AAA Bladder scan, AAA Aorta scan, A1c, Finger Sticks and Injections
- Assists the doctor with referrals and with blood work
- Returns patient calls with blood work results and/or concerns and questions
Head Cashier
Home Depot
02.2008 - 04.2010
- Manage front end and assists cashiers as needed
- Provide superior customer service to diverse clientele in fast paced retail environment
Medical Biller
Patricia Youngquist O.D
11.2005 - 02.2006
- Ensure each insurance payment for accuracy and compliance with contract discount Communicate with insurance companies regarding any discrepancies in payment
- Identify and bill secondary insurances
- Describe insurance eligibility and criteria to patients Greet patients and obtain medical and insurance information
- Input patient information to medical records
Education
Diploma - Medical Assistant
Branford Hall Career Institute
Branford, CT08.2016
Diploma - Medical Billing & Coding
Branford Hall Career Institute-Branford Campus
Branford, CT12.2005
High school diploma - Culinary Arts
Eli Whitney Technical High School
Hamden, CT06.2004
Skills
- Vital Signs
- Injections
- EMR
- Medical scheduling
- Epic
- Communication skills
- Medical office experience
- Epic
- EMR systems
- Microsoft Office
- Triage
- EClinicalWorks
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
Certification
- BLS/CPR, 05/01/22, 05/01/24
- Certified Medical Assistant
Additional Information
True, True, True, True, True, True, True, True
Personal Information
Title: Medical Assistant
Timeline
Medical Assistant
Physicians Alliance of CT (PACT)
03.2022 - Current
Wal-Mart Cashier
Walmart
07.2021 - 03.2022
Medical Assistant
Internal Medicine of Greater New Haven
09.2018 - 05.2020
Medical Assistant
Family Practice and Internal Medicine
08.2016 - 08.2018
Head Cashier
Home Depot
02.2008 - 04.2010
Medical Biller
Patricia Youngquist O.D
11.2005 - 02.2006
Diploma - Medical Assistant
Branford Hall Career Institute
Diploma - Medical Billing & Coding
Branford Hall Career Institute-Branford Campus
High school diploma - Culinary Arts
Eli Whitney Technical High School
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