Summary
Overview
Work History
Education
Skills
Tools
Certification
Timeline
Generic
Ramya Yadavannavar

Ramya Yadavannavar

Avon,CT

Summary

Dynamic Salesforce Administrator with over five years of experience in optimizing CRM processes and enhancing operational efficiency. Demonstrated expertise in Salesforce configuration, data management, and user training drives impactful system improvements. A strong analytical mindset complements a proven ability to implement effective workflows and foster user adoption through targeted support. Committed to leveraging knowledge in Salesforce administration to facilitate data-driven decision-making, and contribute to overall business success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Salesforce Administrator

Large Insurance Corporation
West Hartford
06.2022 - Current
  • Responsible for managing and customizing users, profiles, roles, validation rules, permission sets, page layouts, record types, public groups, sharing rules, and custom objects
  • Conducted a thorough analysis, assessments, and maintenance of Salesforce environments
  • Spearheaded the migration of CRM data to Salesforce, substantially improving data accuracy and operational efficiency
  • Efficiently developed and maintained user roles, security settings, and profile configurations to ensure data security
  • Seasoned in Apex programming, Aura/Lightning components, change set deployments, and environment refreshes
  • Developed and implemented training and documentation for users, resulting in improved adoption and usage of Salesforce
  • Created and maintained data quality rules and validation checks to ensure data accuracy
  • Proficient in working under an Agile Development Environment

Salesforce Developer

Ruckus Wireless Inc.
Bengaluru
07.2010 - 10.2015
  • Built custom user interfaces and enhanced existing user experience with Lightning components
  • Developed complex custom solutions using Apex, Visualforce, Lightning, and JavaScript
  • Developed custom workflows, triggers, and process builder flows to automate business processes
  • Assisted with the design and implementation of Salesforce orgs, including custom objects and fields

Education

Bachelor of Engineering - Information Technology

VTU
Hubli
05.2010

Skills

  • Salesforce Configuration
  • Data Management
  • User training and support
  • Report and Dashboard Creation
  • Collaboration and communication
  • Data Flow Diagrams
  • Data Security Standards
  • Salesforce customization
  • Process Automation
  • Apex programming
  • Data Loader, Workbench
  • SOQL, SOSL

Tools

JIRA, Copado, Git , Salesforce Inspector, Eclipse IDE, Visual Studio

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Developer

Timeline

Salesforce Administrator

Large Insurance Corporation
06.2022 - Current

Salesforce Developer

Ruckus Wireless Inc.
07.2010 - 10.2015

Bachelor of Engineering - Information Technology

VTU

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