Front Desk Receptionist
North Carolina Pediatrics Associates
Henderson, NC
10.2015 - 2023
- Completed clerical duties and tasks for clinic administration.
- Checked patient data including insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.