Randa Schultz
Lake,MI
Summary
Dynamic and results-driven professional with a strong background in hospitality and customer service, notably at GreenTree Co-op Market. Proven expertise in cash handling and effective communication, consistently enhancing team performance and ensuring compliance with food safety regulations. Passionate about delivering exceptional service and fostering a positive customer experience.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Deli Lead
GreenTree Co-op Market
Mount Pleasant, MI
12.2021 - Current
- Guided team to ensure adherence to food safety regulations, maintaining high standards of quality.
- Trained and developed new deli team members, enhancing team capability and service quality.
- Monitored performance of all deli team members to ensure accuracy and quality standards were met.
- Prepared sandwiches, salads, soups, sides, and desserts according to recipes and customer requests, ensuring consistency and satisfaction.
Housekeeper
MidMichigan Medical Center
Mount Pleasant, MI
08.2021 - 12.2021
- Performed sweeping, mopping, vacuuming, dusting, and surface wiping to maintain hygiene standards.
- Followed infection control protocols to promote patient safety.
- Ensured cleanliness of patient rooms and common areas to create a safe and welcoming environment.
- Restocked supplies in patient rooms and service areas to support uninterrupted patient care.
Bank Teller
Isabella Bank
Mount Pleasant, MI
08.2020 - 09.2021
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services to streamline their banking experience.
- Managed cash drawer and balanced transactions to ensure accuracy and prevent discrepancies.
- Promoted banking products and services to enhance customer engagement and satisfaction.
Education
Therapeutic Bodywork - Massage Therapy
Naturopathic Institute of Therapies & Education
Mount Pleasant, MI12-2022
Business Management -
Mid Michigan Community College
05-2019
Proffesional Brew Managment -
Ferris State University
Big Rapids, MI12-2018
Skills
- Cash handling
- Customer service
- Hospitality experience
- Multitasking
- Organizational skills
- Effective communication
Certification
Licensed Massage Therapist
Timeline
Deli Lead
GreenTree Co-op Market
12.2021 - Current
Housekeeper
MidMichigan Medical Center
08.2021 - 12.2021
Bank Teller
Isabella Bank
08.2020 - 09.2021
Therapeutic Bodywork - Massage Therapy
Naturopathic Institute of Therapies & Education
Business Management -
Mid Michigan Community College
Proffesional Brew Managment -
Ferris State University