Hardworking Inventory Specialist bringing 8 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Merchandise Stocker
Costco
04.2024 - Current
Assisted in successful promotional events, constructing visually appealing displays according to planograms.
Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
House Cleaner
Self Employed Services
10.2021 - Current
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Assistant Manager
O'reillys Auto
03.2019 - 05.2020
Company Overview: Missoula, MT, USA
Open and close retail store
Merchandise planograms
Cash drawer auditing
Weekend bank deposit
Safe cash handling procedure
Multiple Sales Goal Awards - Exceeded monthly sales target by 20%, resulting in recognition as top salesperson; Improved customer retention rate by 10%
Missoula, MT, USA
General Manager/Customer Service Specialist
Jiffy Lube
05.2016 - 05.2019
Company Overview: Missoula, MT, USA
Customer Service
Opening and closing shop
Hiring manager
Nightly cash deposits
Assist in training new employees
Assist in customer satisfaction complaints
Improved customer satisfaction rate by 20% through implementing new training program for customer service team
Missoula, MT, USA
Public Affairs Counsel
Political Action Committee
10.2008 - 08.2012
Company Overview: Salem, OR, USA
Active listening skills
Call Center Supervisor
Data input
Cold calling
Political Mailer Endorsement campaigns
Information Security
Computer Networking
Operating Systems
Microsoft Windows Server
Troubleshooting
Microsoft Windows
LAN
Technical Support
Help Desk
WAN
Network Support
Linux
Active Directory
DHCP
DNS
Sales management
Sales
Customer Service
Server maintenance and data input
Hardware assistance
Assist in Information Security Training
Salem, OR, USA
Education
High School Diploma -
Troy ISD
Nursery Management - Agricultural Business And Management
Chemeketa Community College
Salem, OR
Skills
Cash Control
Customer Satisfaction
Information System
Inventory Control
Loss Prevention
Merchandising
Point of Sale
Retail Management
Sales Management
Server Maintenance
Staff Training
Troubleshooting
Certification
Nursery Management, Chemeketa Community College
Timeline
Merchandise Stocker
Costco
04.2024 - Current
Personal Shopper
Instacart
01.2022 - 04.2024
House Cleaner
Self Employed Services
10.2021 - Current
Assistant Manager
O'reillys Auto
03.2019 - 05.2020
General Manager/Customer Service Specialist
Jiffy Lube
05.2016 - 05.2019
Public Affairs Counsel
Political Action Committee
10.2008 - 08.2012
High School Diploma -
Troy ISD
Nursery Management - Agricultural Business And Management