Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Manager

RANDAL DANIELSON

OAKDALE,MN

Summary

Talented employee with expert team leadership, planning and organizational skills built during successful career. Smoothly equip co-workers to independently handle daily functions and meet customer needs. . Accomplished individual in orchestrating operations and working with my co-workers to encompass problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.

Overview

42
42
years of professional experience

Work History

Manager

NESS ELECTRONICS
BURNSVILLE , MN
09.2009 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Outside Sales Representative

NESS ELECTRONICS
BURNSVILLE, MN
04.1988 - 09.2009
  • Established new accounts through cold calling and personal visits to potential customers.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Built strong client rapport to establish diversified network of connections.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Created strategic brand building events to promote current product portfolio.

Branch Manager

NESS ELECTRONICS
SAINT PAUL, MN
07.1984 - 04.1988
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.

Delivery Driver /Inside Sales Representative

NESS ELECTRONICS
SAINT PAUL, MN
06.1980 - 07.1984
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.

Education

High School Diploma -

HARDING HIGH SCHOOL
SAINT PAUL MN
06.1978

Skills

  • Customer Service
  • Staff Management
  • Quality Standards
  • Sales Strategies
  • Sales Activities
  • Supply Chain Management
  • Managing Operations and Efficiency
  • Supplier Relations
  • Managing Appointments

Accomplishments

  • Achieved increased revenue by completing customers request with accuracy and efficiency which allowed me to build a long term trust.
  • Increased annual sales revenue in territory that was assigned by companies sales manager 3x


Timeline

Manager

NESS ELECTRONICS
09.2009 - Current

Outside Sales Representative

NESS ELECTRONICS
04.1988 - 09.2009

Branch Manager

NESS ELECTRONICS
07.1984 - 04.1988

Delivery Driver /Inside Sales Representative

NESS ELECTRONICS
06.1980 - 07.1984

High School Diploma -

HARDING HIGH SCHOOL

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RANDAL DANIELSON