Randal Rue
Crowley,LA
Summary
Detail-oriented professional with a strong background in technical support and customer service. Proven ability in problem-solving and network troubleshooting, enhancing operational efficiency and customer satisfaction.
Overview
27
27
years of professional experience
Work History
Assistant Property Manager
VINTAGE REALTY COMPANY
Lafayette, LA
09.2025 - Current
- Coordinated tenant communications, ensuring timely and effective responses to inquiries.
- Organized property showings and conducted tours for prospective tenants.
- Managed maintenance requests, scheduling service appointments to minimize tenant downtime.
- Assisted in daily operations of property management, facilitating a smooth workflow across activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Processed applications received from prospective tenants verifying credit history, employment status.
Merchant Sales Representative
Costco Wholesale Corp
Lafayette, Louisiana
07.2024 - 09.2025
- Delivered customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.
- Developed strategies to increase store foot traffic, contributing to overall sales growth.
- Monitored laws governing product sales for compliance.
- Generated reports on daily sales activity, inventory levels, and stock availability to inform management decisions.
General Manager
Ulta Beauty Inc.
Lafayette, Louisiana
10.2013 - 03.2024
- Led store operations as general manager at Ulta Beauty, managing a team of sales associates to achieve operational excellence.
- Achieved highest volume store in region with record-breaking Black Friday sales from 2021 to 2023.
- Implemented strategies that drove sales and increased store revenue while enhancing customer satisfaction.
- Developed and implemented targeted sales strategies, consistently meeting or exceeding sales objectives.
- Managed inventory, staffing, and customer service, improving inventory metrics by 1.37%.
- Provided training and ongoing support to sales associates, ensuring exceptional customer service delivery.
- Received certifications in anti-harassment, business conduct, and emergency management from Department of Homeland Security.
E-911 Dispatcher
Acadia Parish Sheriff's Office
Crowley, Louisiana
08.2007 - 09.2010
- Managed multiple calls simultaneously, prioritizing and dispatching urgent requests efficiently.
- Coordinated with law enforcement and emergency services to facilitate timely and effective responses.
- Monitored radio transmissions, relaying critical information efficiently.
- Operated communication systems to receive and assess emergency calls promptly.
I.T. Technician
Digimarc I.D. Systems
Baton Rouge, Louisiana
08.1999 - 09.2002
- Contracted through the state of Louisiana to install and configure computer systems and driver's license printers at Offices of Motor Vehicles around the state
- Configured servers, routers and switches to prepare for deployment throughout the organization.
- Maintained network infrastructure, ensuring reliable connectivity and minimizing downtime across the organization.
- Delivered technical support for hardware and software issues, enhancing user experience and system functionality.
- Addressed user inquiries about computer software or hardware operation, facilitating smooth daily operations.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ06-2013
Skills
- Technical support
- System administration
- Network troubleshooting
- Preventive maintenance
- Printing systems setup
- Problem solving
- Critical thinking
- User training
Timeline
Assistant Property Manager
VINTAGE REALTY COMPANY
09.2025 - Current
Merchant Sales Representative
Costco Wholesale Corp
07.2024 - 09.2025
General Manager
Ulta Beauty Inc.
10.2013 - 03.2024
E-911 Dispatcher
Acadia Parish Sheriff's Office
08.2007 - 09.2010
I.T. Technician
Digimarc I.D. Systems
08.1999 - 09.2002
Bachelor of Science - Business Administration And Management
University of Phoenix