Randall Bustamante
Altamonte Springs,Florida
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
DTH Sales Representative
Vivint
02.2023 - Current
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through referrals, networking, and relationship building.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Customer Service Representative
American Signature Furniture
08.2020 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts -
University of Central Florida
Orlando, FLSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales presentations
- Sales closing
- Customer retention
- Objection handling
- Product and service knowledge
Timeline
DTH Sales Representative
Vivint
02.2023 - Current
Customer Service Representative
American Signature Furniture
08.2020 - 08.2022
Associate of Arts -
University of Central Florida
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