Randall Contreras
West Seattle,WA
Summary
Dynamic and personable professional with extensive experience at Residence Inn Marriott, excelling in customer service and food preparation. Recognized for efficiently managing bar inventory and enhancing guest satisfaction through exceptional communication skills. A fast learner with a keen attention to detail, committed to maintaining high health code standards.
Overview
8
8
years of professional experience
Work History
Bartender
Residence Inn Marriott
Seattle, Washington
04.2025 - Current
- Crafted signature cocktails and beverages for diverse guest preferences.
- Managed bar inventory and restocked supplies to ensure efficient service.
- Provided exceptional customer service, building rapport with guests regularly.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Collaborated with kitchen staff to coordinate food and drink pairings effectively.
- Handled cash transactions accurately while managing the point-of-sale system.
- Resolved customer complaints promptly to enhance guest satisfaction experiences.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted customers and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Breakfast Attendant
Residence Inn Marriott
Seattle, Washington
03.2024 - Current
- Prepared and organized breakfast items for guests each morning.
- Maintained cleanliness and sanitation standards in dining area.
- Assisted guests with food selections and dietary requirements.
- Monitored inventory levels and restocked supplies as needed.
- Collaborated with kitchen staff to ensure timely food preparation.
- Ensured proper setup of breakfast buffet according to hotel standards.
- Provided exceptional customer service to enhance guest experience.
- Trained new staff on breakfast procedures and safety protocols.
- Replenished food items on the buffet line in a timely manner.
- Set out and arranged cold foods such as cereal, muffins, and sweet rolls for self-service area.
Cashier Assistant
7 Eleven Store
09.2023 - 12.2023
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Overnight Freight Associate
Fred Meyer
06.2023 - 09.2023
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped stock frozen aisles when needed.
Supervisor
Walgreens
06.2022 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Event Staff
Live Nation
05.2021 - 04.2022
- Maintained and distributed information for functions and events.
- Assisted event manager in achieving revenue goals set for events and catering.
- Created, maintained and distributed event orders.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
Warehouse Associate
Lanter Toyota
02.2018 - 12.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded / Unloaded Truck.
- Loaded Bumpers, As Well As Other Car Parts Into They're Proper Places.
- Prepared Work Area & Maintained A Clean Work environment.
- Scanned Returns & Damaged Items Into System.
Education
High School Diploma -
John Muir
Pasadena, CA06-2008
Skills
Personable, Efficient, Team Player, Fast Learner, Positive Attitude, & Flexible Provide Quality Customer Service Great Professional & Interpersonal Communication Skills etc
- Attention to detail
- Food preparation
- Food running
- Health codes compliance
Timeline
Bartender
Residence Inn Marriott
04.2025 - Current
Breakfast Attendant
Residence Inn Marriott
03.2024 - Current
Cashier Assistant
7 Eleven Store
09.2023 - 12.2023
Overnight Freight Associate
Fred Meyer
06.2023 - 09.2023
Supervisor
Walgreens
06.2022 - 03.2023
Event Staff
Live Nation
05.2021 - 04.2022
Warehouse Associate
Lanter Toyota
02.2018 - 12.2020
High School Diploma -
John Muir