Randall Daley
Basile,LA
Summary
Well-trained corrections professional skilled in direct inmate work and overseeing others. History in [Type] settings with success in keeping inmates under control and staff focused on work. Focused on protection and prevention. Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities. Organized correctional officer with training and experience to coordinate and direct operations. Offers skills in decision-making and problem-solving combined with expert knowledge of field, integrity and attention to detail. Experienced [Job Title] with solid background in corrections and leadership talents. Understands and professionally applies regulations to manage inmate populations and maintain safety. Skilled in training and motivating staff to meet requirements. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
10
10
years of professional experience
Work History
Correctional Sergeant
geogroup
Basile, LA
11.2013 - Current
- Interacted with community organizations to facilitate reintegration programs for released inmates.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained schedule of class assignments to meet deadlines.
- Recognized by management for providing exceptional customer service.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Modified existing software systems to enhance performance and add new features.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coordinated shakedowns to locate and remove unauthorized items.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Issued security badges and passes to guests and visitors.
- Prepared written evaluations of subordinate officers' performance on a periodic basis.
- Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
- Monitored disciplinary and medical lockups every [Number] minutes.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Supervised visitation and checked visitors for proper identification and contraband.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Established effective working relationships with local law enforcement agencies when necessary.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Ensured compliance with departmental policies, regulations and procedures.
- Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.
- Conducted fire, safety and sanitation inspections.
- Supervised subordinate officers in their daily duties.
- Conducted scheduled headcounts to verify presence of prisoners.
- Participated in regular meetings with senior management to discuss operational needs and objectives.
- Reviewed incident reports and other documentation submitted by subordinates.
- Diffused disruptive behavior by verbal interventions.
- Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
- Received and inspected mail and property from visitors on behalf of designated inmates.
- Conducted random searches for contraband items such as weapons or drugs.
- Collaborated with medical personnel in determining appropriate treatment plans for mentally ill inmates.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Provided guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Enforced discipline among inmates according to established rules and regulations.
- Maintained records related to inmate movements, disciplinary actions taken against inmates, grievances filed by prisoners and other relevant data.
- Prepared written reports concerning inmate's misconduct.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Settled disputes between inmates.
- Facilitated communication between inmates, family members, attorneys and other external parties.
- Assisted in training new correctional officers on proper security protocols and procedures.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Organized recreational activities for inmates designed to improve morale within the facility.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Promoted safety, order and functionality of [Type] facility.
- Addressed complaints from visitors concerning potential violations of prison policy or procedure.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Communicated information regarding security, safety and operations through chain of command.
- Investigated allegations of misconduct by inmates and staff members.
- Assigned inmates to open and appropriate housing units.
- Supervised and made cell assignments.
- Maintained order in building and on grounds of prison.
- Searched building and grounds, living quarters and work areas for contraband.
- Coordinated investigations into criminal activities committed by inmates or staff members.
Education
High School Diploma -
Jefferson High School
12-2008
Skills
- Surveillance Monitoring
- Officer Training
- Firearms Proficiency
- Administration
- Staff Supervision
- Crisis Management
- Inmate Transport
- Crowd Control
- Security Protocols
- Inspections
- De-Escalation Techniques
- Conflict Management
- Job Assignments
- Restraint Techniques
- Security Procedures
- Inmate Supervision
- Records Maintenance
- Inmate Movement Control
- Rule Enforcement
- Policy Enforcement
- Inventory Counting
- Emergency Response
- Rehabilitation Programs
- Body Searches
- Counseling Techniques
- Rules of Conduct
- Work Planning
Timeline
Correctional Sergeant
geogroup
11.2013 - Current
High School Diploma -
Jefferson High School
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