Randall Frazier
Blountville,TN
Summary
I am an experienced professional with a solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Wonderful with guests and always up for being as helpful as possible.
Overview
4
4
years of professional experience
Work History
Server
Longhorn Steakhouse
Knoxville, TN
07.2024 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Cheddar Scratch Kitchen
Kingsport, TN
12.2023 - 05.2024
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
Team Trainer
Chick-fil-A
Blountville, TN
11.2022 - 12.2023
- Instructed new team members on correct procedures for operations.
- Stayed up to date on requirements of all team positions to optimize training.
- Provided constructive feedback and one-on-one coaching to employees.
- Documented performance, safety, and customer service need to improve operations.
Laborer
king General contractors
Bristol, VA
05.2020 - 07.2022
- Summer Job
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Used picks and shovels to dig, spread and level dirt and gravel.
Education
Associate of Applied Science - Nursing
Northeast State Community College
Blountville, TN05-2026
High School Diploma -
WEST RIDGE HIGH
Blountville, TN05.2023
Skills
- Guest Engagement
- Cash Handling
- Customer Satisfaction
- Strategic Planning
- Staff Development
- Team Leadership
- Staff Management
- Time Management
Timeline
Server
Longhorn Steakhouse
07.2024 - Current
Server
Cheddar Scratch Kitchen
12.2023 - 05.2024
Team Trainer
Chick-fil-A
11.2022 - 12.2023
Laborer
king General contractors
05.2020 - 07.2022
Associate of Applied Science - Nursing
Northeast State Community College
High School Diploma -
WEST RIDGE HIGH
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