Randall Ross
Mechanicsburg ,PA
Summary
Customer-oriented and strategic-thinking professional with over 25 years of experience in building relationships, cultivating partnerships, and retaining top accounts. Multi-tasking and self-motivated leader with expertise in customer service and sales related experiences since 1998.
Overview
10
10
years of professional experience
Work History
Final Expense Specialist
Independent Final Expense Planner-Lincoln Heritage
07.2025 - Current
Traveled to client homes to respond in person to their requests for information regarding final expense needs and concerns.
- Spent ample time with each customer, verbally exploring their needs and finals wishes plans.
- Provided in person licensed professional advice to implement the final expense plans they desired to ease the burdens of their loved ones after death via our unique program.
President
J and J Sales Company
11.2019 - 06.2025
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Represented the organization at rental related events and trade shows to promote its mission and products.
- Fostered relationships with key stakeholders to drive collaborative initiatives and partnerships.
Area Sales Representative
J and J Sales Company
10.2015 - 11.2019
- Developed and implemented effective sales strategies to increase market share in the assigned area.
- Researched potential customers, identified opportunities for new business, and maintained relationships with existing clients.
- Organized and conducted presentations to demonstrate product features and benefits to prospective customers.
- Acquired the company at the request of the previous owner who developed health issues to carry on legacy of J and J Sales in 2019.
Education
Bachelor of Science - Health Physical Education/Sports Medicine
Messiah College
Bowmansdale, PA05.1985
Skills
- Partnership Development
- Company Representation
- Brand Management
- Staff Management
- Employee Relations
- Operations Oversight
- Sales and Marketing
- Account Management
- Objection handling
- Closing techniques
- Needs assessment
- Effective presentation
Additional Information
Licensed Life Insurance Sales Agent - Pennsylvania
Inside Sales and Parts Manager - Highway Equipment and Supply Company 1998 to 2013
Timeline
Final Expense Specialist
Independent Final Expense Planner-Lincoln Heritage
07.2025 - Current
President
J and J Sales Company
11.2019 - 06.2025
Area Sales Representative
J and J Sales Company
10.2015 - 11.2019
Bachelor of Science - Health Physical Education/Sports Medicine
Messiah College