RANDALL SCOTT
New Port Richey,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Appliance Repair Technician
Appliance Of Pinellas
08.2022 - 02.2024
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.
- Ordered parts and maintained adequate inventory.
- Used hand tools such as oscilloscopes to check components.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Technical Consultant & Appliance Repair Expert
Asurion
05.2017 - 07.2022
- Assisted customers with cellphone repair needs while maintaining daily inventory and perform inventory cycle counts.
- Worked closely with Samsung to provide specialized repair services
- Sold home appliance protection to customers
- Provided logistical support for technicians in the field
- Organized and maintained warehouse inventory
- Assisted with the launch of a real-time inventory/part tracking system to increase delivery efficiency.
Fiber Optic Cable Inspector
Anistar Technologies
09.2016 - 05.2017
- Tested and inspected fiber optic cables to ensure that they exceeded customer expectations, standards, and quality.
- Collaborated with cross-functional teams to develop comprehensive inspection plans for complex projects.
Technician
Digital Cable Solutions
11.2015 - 06.2016
- Installed cable television in customer homes
- Educated customers on how to use Wi-Fi, phone, and cable systems
- Troubleshooted customer issues both in person and remotely.
Assembler II and Technician II
Communications Concepts
01.2014 - 03.2015
- Assembled and installed electronic components for low voltage AC/DC modules used to provide power to devices such as cameras and radios
- Configured/Installed wireless radio and fiber networks
- Configured IP addressable devices
- Communicated with clients to identify issues and find solutions to the problems
- Troubleshooted non-functioning low voltage AC/DC systems
- Performed quality assurance on all products.
Personal Service Attendant
Prospect of Tampa
04.2009 - 01.2014
- Assisted customers with the check-in process and helped them find their way throughout the airport
- Accommodated the needs of disabled customers to ensure they had an excellent traveling experience.
Education
Undergraduate -
University of South Florida
Eagle Scout -
Boy Scouts of America
High School Diploma -
T.R. Robinson High School
01.2005
Skills
- Customer Service/Sales
- Team Oriented
- Mac/PC/Microsoft Office Suite
- Multitasking
- Resourceful
- Leadership
- Apple & Samsung Repair Certified
- Friendly/Approachable
- Diagnosing problems
- Installation procedures
- Maintaining inventory
- Appliance Repair
- Multimeter usage
References
- Lance Miller, Appliance of Pinellas, Owner, (727) 260-0613
- Sean Mahoney, Verizon, Sales Partner, (813) 459-2052
Timeline
Appliance Repair Technician
Appliance Of Pinellas
08.2022 - 02.2024
Technical Consultant & Appliance Repair Expert
Asurion
05.2017 - 07.2022
Fiber Optic Cable Inspector
Anistar Technologies
09.2016 - 05.2017
Technician
Digital Cable Solutions
11.2015 - 06.2016
Assembler II and Technician II
Communications Concepts
01.2014 - 03.2015
Personal Service Attendant
Prospect of Tampa
04.2009 - 01.2014
Undergraduate -
University of South Florida
Eagle Scout -
Boy Scouts of America
High School Diploma -
T.R. Robinson High School
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