Randall Spencer
Canton,GA
Summary
Dynamic operations supervisor with extensive experience at Atlanta Gas Light, excelling in performance monitoring and task delegation. Achieved significant process improvements, enhancing service delivery efficiency. Proven ability to train and mentor staff, fostering a culture of safety and compliance while leading community charity initiatives. Strong leadership and operational management skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Atlanta Gas Light
10.2011 - 07.2024
- Supervised daily operations to ensure compliance with safety standards and regulatory requirements.
- Streamlined workflow processes to enhance productivity and reduce operational delays.
- Trained and mentored team members on best practices in gas distribution and emergency response protocols.
- Implemented process improvements that led to increased efficiency in service delivery.
- Led all charity events in Cobb and Cherokee County
Operations Foreman
Atlanta Gas Light
12.2007 - 10.2011
- Supervised daily operations, ensuring workflow efficiency and adherence to safety protocols.
- Trained and mentored team members in standard operating procedures and equipment usage.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Coordinated scheduling and resource allocation to optimize workforce utilization.
- Led charity events in Cobb and Cherokee County
Field Service Representative
Atlanta Gas Light
03.1989 - 12.2007
- Conducted field inspections to ensure compliance with safety regulations and operational standards.
- Diagnosed and resolved customer service issues related to gas distribution systems.
- Collaborated with engineering teams to implement system upgrades and enhancements.
- Trained new technicians on equipment operation and safety protocols, fostering a knowledgeable workforce.
- First responder to emergencies.
- Made sure customer equipment was up to standards.
- Customer service.
- Turn ons, turn offs.
Education
Business
Kennesaw State University
KennesawBusiness
Atlanta Metropolitan State College
Atlanta, GASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
Certification
CDL
Timeline
Operations Supervisor
Atlanta Gas Light
10.2011 - 07.2024
Operations Foreman
Atlanta Gas Light
12.2007 - 10.2011
Field Service Representative
Atlanta Gas Light
03.1989 - 12.2007
Business
Kennesaw State University
Business
Atlanta Metropolitan State College