Randall Wilson
Newburgh
Summary
Dynamic and detail-oriented professional with extensive experience at ShopRite as an Online Shopper, excelling in order accuracy and customer satisfaction. Proven ability in payment processing and effective communication, consistently achieving sales goals through teamwork and problem-solving. Committed to enhancing customer relations and optimizing store performance.
Professional with experience and preparation for role, equipped with skills in online shopping, order fulfillment, and customer service. Strong focus on team collaboration and achieving results, adapting to changing needs effortlessly. Reliable in ensuring accurate and timely order processing, with keen eye for product quality and inventory management. Valued for effective communication, problem-solving abilities, and dedication to delivering exceptional customer experiences.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
year of professional experience
Work History
Online Shopper
ShopRite
03.2023 - 08.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
- Assisted customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Cashier
Khols
10.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor in Architectural Studies - Architecture
Alfred State
Alfred, NY05-2027
Skills
- Order tracking
- Online marketing
- Price comparison
- Payment processing
- Customer service
- Attention to detail
- Decision-making
- Verbal and written communication
- Customer relations
- Flexible schedule
- Physical stamina
- Problem-solving
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
Timeline
Online Shopper
ShopRite
03.2023 - 08.2023
Cashier
Khols
10.2022 - 02.2023
Bachelor in Architectural Studies - Architecture
Alfred State
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