Randall Wolf
San Marcos
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
Auntie Anne's
San Marcos
08.2018 - Current
- Managed daily operations, including scheduling, inventory management, and customer service
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Provided ongoing coaching and mentoring to team members, supporting their professional development
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
Restaurant Manager
Fazoli's
San Marcos
02.2012 - 10.2020
- Open and close store.
- Work on new marketing tools to drive sales and bring in new customers.
- Answer phone calls and emails.
- Manage schedules.
- Conduct weekly inventory.
- Place truck orders.
- Follow up with guest complaints.
- Train new employees to help them understand the correct techniques to succeed each shift.
Manager
Newk's Eatery
San Marcos
07.2016 - 09.2018
- People Manager.
- In charge of hiring and training of new staff.
- Make schedules.
- Also assisted with inventory and truck orders.
- Opening and closing off store.
Education
General Studies -
Chisum High School
Paris, TXSkills
- Customer service
- Food preparation
- Team management
- Food service
- Food management
- Food handling
- Catering
- Food production
- Cooking
- Cash handling
- Cost control
- POS
- Restaurant management
- Load & unload
- Inventory Control
- Kitchen Experience
- Interviewing
- Delivery driver experience
- Labor cost analysis
- Cashiering
- Shift management
- Culinary experience
- Kitchen management
- Leadership
- Analysis skills
- Restaurant experience
- Management
- Guest services
- Stocking
- Cleaning
- Food service management
- Supervising experience
- Menu Planning
- Food safety
- Profit & loss
- Food industry
- Microsoft Excel
- Serving
- Inventory management
- Performance evaluation
- Team leadership
- Training and development
- Effective communication
- Time management
- Adaptability to change
- Safety procedures
- Staff management
- Staff training and development
- Recruiting and interviewing
- Shift scheduling
Certification
- Driver's License, Valid
- Food Handler Certification, 01/01/24 to 01/01/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Manager
Auntie Anne's
08.2018 - Current
Manager
Newk's Eatery
07.2016 - 09.2018
Restaurant Manager
Fazoli's
02.2012 - 10.2020
General Studies -
Chisum High School