Dynamic Customer Account Manager excelling in client relationship building, performance tracking, and revenue generation. Proven ability to develop tailored solutions that enhance customer satisfaction and drive business growth.
Work History
Customer Account Manager
7 Years 4 Months
Koenig Equipment Company | 03.2019 - Current
Managed customer accounts to ensure satisfaction and retention.
Collaborated with sales team to identify growth opportunities within existing accounts.
Developed tailored solutions based on client needs and industry trends.
Led initiatives to improve service delivery and streamline communication processes.
Salesperson
2 Years 7 Months
Five Points Implement Company | 08.2016 - 03.2019
Increased customer engagement through personalized product recommendations and tailored sales presentations.
Developed and maintained strong relationships with clients to ensure repeat business and customer loyalty.
Conducted market research to identify emerging trends and adjust sales strategies accordingly.
Salesperson/Sales Manager
16 Years 5 Months
Cahall Bros Inc. | 03.2000 - 08.2016
Cultivated strong customer relationships, enhancing loyalty and repeat business.
Identified customer needs, providing tailored solutions to drive sales growth.
Managed inventory levels, ensuring optimal stock availability and minimizing discrepancies.
Trained new sales staff on product features and effective selling techniques. Started this position in 2014-until I left the company in August of 2016.
Education
High School Diploma
Georgetown Jr./Sr. High School | Georgetown, OH | 06-1993