Rebecka Flores
Stamford,TX
Summary
Dynamic Customer Account Manager with a proven track record at Aarons Furniture Store, excelling in client relationship building and effective communication. Recognized for enhancing customer satisfaction and streamlining processes, leveraging strong organizational skills and problem-solving abilities to drive revenue growth and foster team collaboration.
Overview
6
6
years of professional experience
Work History
Customer Account Manager
Aarons Furniture Store
11.2024 - Current
- Managed customer accounts, ensuring satisfaction through personalized service and effective communication.
- Resolved customer inquiries and issues, enhancing overall shopping experience.
- Collaborated with sales team to streamline account management processes and improve client follow-up.
- Maintained accurate records of customer interactions using CRM software for efficient tracking.
Asset Protection Associate
Walmart
05.2024 - 11.2024
- Monitored store premises to prevent theft and ensure a secure shopping environment.
- Conducted regular audits of merchandise to identify discrepancies and enhance inventory accuracy.
- Collaborated with team members to implement loss prevention strategies and improve safety protocols.
- Assisted in training staff on effective theft prevention techniques and company policies.
Customer Service Associate
Walmart
03.2022 - 10.2024
- Assisted customers with inquiries, providing accurate product information and resolving issues effectively.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Maintained organized merchandise displays, enhancing customer shopping experience and accessibility.
- Collaborated with team members to ensure efficient stock replenishment and management on sales floor.
Office Assistant/service Writer
United Ag and Turf
01.2020 - 02.2022
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated communication between departments, enhancing information flow and collaboration.
- Assisted in inventory management, tracking supplies to maintain optimal stock levels.
- Developed filing systems that improved document retrieval speed and accuracy.
Education
GED -
Stamford High School
Stamford Tx 05.2010
Skills
- Client relationship building
- Performance tracking
- Revenue generation
- Sales tactics
- Cash handling
- Processing payments
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Customer engagement
- Relationship building
- Team building
- Task prioritization
- Self motivation
Timeline
Customer Account Manager
Aarons Furniture Store
11.2024 - Current
Asset Protection Associate
Walmart
05.2024 - 11.2024
Customer Service Associate
Walmart
03.2022 - 10.2024
Office Assistant/service Writer
United Ag and Turf
01.2020 - 02.2022
GED -
Stamford High School