Randee Gist
Henryetta,OK
Work Preference
Summary
Dynamic customer service and technical support professional with a proven track record at Cricket Wireless. Recognized for exceptional problem-solving and communication skills, I thrive in fast-paced environments, consistently delivering results while maintaining strong team collaboration. Adaptable and detail-oriented, I excel in learning new technologies and fostering positive customer relationships.
Overview
19
19
years of professional experience
Work History
Customer Service and Technical Support
Cricket Wireless
01.2006 - 01.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Software Support Representative
Kelly Services
03.2007 - 06.2007
- Contract employee for American Airlines and affiliated companies.
- Software support for domains, glitches., reset, and technical support for all employees
Private Care Provider
Vinita and Steven Ramsey
06.2017 - 03.2025
Education
Bachelor of Science - Information Technology
University of Phoenix
Tulsa, OK06-2006
Associate of Science - Web And Graphic Dessign
Vatterott College
Tulsa01-2004
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Private Care Provider
Vinita and Steven Ramsey
06.2017 - 03.2025
Software Support Representative
Kelly Services
03.2007 - 06.2007
Customer Service and Technical Support
Cricket Wireless
01.2006 - 01.2008
Bachelor of Science - Information Technology
University of Phoenix
Associate of Science - Web And Graphic Dessign
Vatterott College
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