Randi Derego
Comfort Inn & Suites
North Platte,NE
8
years of professional experience
Dynamic Assistant Manager at Irie Hawaii Smoke Shop with a proven track record in enhancing customer satisfaction and driving sales through effective merchandising. Skilled in inventory management and team collaboration, I excel in problem resolution and decision-making, fostering a positive work environment while optimizing operational efficiency.
Work History
Assistant Manager
4 Years 9 Months- Open / Close
- Banking
- Orders / Stocking / Store Cleanliness
- Assisted in daily operations to ensure efficient store performance and customer satisfaction.
- Handled inventory management, including stock replenishment and organization of products.
- Provided customer service support, responding to inquiries and resolving issues promptly.
- Trained new employees on store policies, procedures, and product knowledge for optimal performance.
- Analyzed sales trends to identify opportunities for improvement in product offerings and services.
- Developed staff schedules to optimize coverage during peak hours while controlling labor costs.
- Developed strong working relationships with staff, creating a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
Front Desk
3 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments. Most of the year full house if not 80% occupancy
- Skilled at working independently and collaboratively in a team environment, I worked alot by myself on the busiest shift 3pm-11pm check inn times
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Laundry Attendant
3 Years- I did this ontop of working front desk
- Operated laundry equipment including washers and dryers to maintain efficient workflow.
- Sorted, washed, dried, and folded linens while ensuring cleanliness and presentation standards.
- Maintained inventory of cleaning supplies and linen stock to support operational needs.
- Assisted in training new staff on proper laundry procedures and safety protocols.
- Monitored equipment performance, reporting malfunctions for timely repairs to minimize downtime.
- Ensured adherence to health and safety regulations during daily operations to promote a safe environment.
- Developed and implemented processes for optimizing linen turnover rates and service efficiency.
- Collaborated with housekeeping team to ensure timely delivery of clean linens for guest rooms.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
Education
GED
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Attention to detail
Dependable and responsible
Multitasking
Calm under pressure
Decision-making
Problem resolution
Management
Timeline
Front Desk
Comfort Inn & Suites
03.2023 - 03.2026Read More
Laundry Attendant
Comfort Inn & Suites
03.2023 - 03.2026Read More
Assistant Manager
Irie Hawaii Smoke Shop
12.2017 - 09.2022Read More
University of Denver
GED
Read More