Randi Joyce

Grove Hill

Summary

Dedicated professional with a solid track record in team leadership and training. Known for fostering collaboration and maintaining operational efficiency, ready to leverage expertise in enhancing workplace productivity and customer satisfaction.

Overview

years of professional experience

Certification

Work History

Server / Bartender

The Thomasville Grill

Thomasville, AL

09.2025 - 05.2026

Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Assisted in training new servers on menu items and service standards.
Processed payments efficiently using point-of-sale (POS) system, ensuring accuracy in transactions.
Upsold menu items to increase sales and enhance guest dining experience.

Outside Sales Representative / Delivery Driver

Truckworx Kenworth - Birmingham

Thomasville, AL

03.2023 - 09.2025

Managing long-term client relationships
Plan and execute travel routes
Create sales proposals, negotiate prices, and secure contracts
Warehouse inventory
Delivery all materials purchased by customers
Froklift driver - load and unload materials coming and going

Crane Operator

GD Copper USA

Pine Hill, AL

06.2018 - 04.2021

Operated overhead cranes to transport materials safely and efficiently within production areas.
Conducted routine inspections and maintenance on crane systems to ensure operational reliability.
Collaborated with team members to coordinate lifting operations and maintain workflow efficiency.
Trained junior operators on equipment operation, safety protocols, and best practices in the workplace.

Education

High School Diploma -

Sweet Water High School

Sweet Water

05-2005

Skills

Strong work ethic
Exceptional customer service
Relationship building
Motivated team player

Problem-solving
Goal oriented
Team leadership